Stayed here for the first time in January 2011, as a regular user of Holiday Inn's I found it better than some, worse than others.
Staff at reception were very pleasant but there seemed to be a shortage of staff overall as I had to wait at the bar with other people for over 5 mins for a staff member to appear, even then they probably only came as I walked over to reception to ask where the bar staff were.
Rooms were pretty good, clean, comfortable beds, the only down point was the old CRT tv which had a rolling black line going round and round on the screen, plus someone next door complaining to reception about the noise from my tv, even tho it wasnt up loud I can only assume the walls are pretty thin. The tv's need replaced tho.
I didnt try any food.
The car park was massive so easy to get spaces close to the entrance and the hotel was easy enough to find location wise.
A nice touch was offering platinum members a choice of a free drink, extra points voucher or a goodie bag of choclate and soft drink, never seen that in any other Holiday Inn
Id stay again if in the area but wouldnt go out of my way.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 February 2012
I am so glad that you felt valued as one of our priority club members. We have drawn out all the positives from your review, location, staff friendliness, clean, comfortable beds and great car parking facilities. It would appear our bartender was changing the beer barrel, I hope the delay in getting your drink will not deter you from using us in the future. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC