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Holiday Inn East Kilbride – reviews, photos

4.0 of 5
Stewartfield Way, East Kilbride G74 5LA, Scotland (Formerly Hilton)
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Holiday Inn East Kilbride
4.0 of 5 stars 137 Reviews
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137 reviews from our community

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Traveller rating
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Date Rating
Edinburgh, United Kingdom
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Was one of our favourites...”
3 of 5 stars Reviewed 8 February 2012

The hotel is handy for access into Glasgow and around the area too which is why we use it and the gym with pool makes it all the more relaxing. As regular visitors we are happy to take the odd thing not quite right each time but this weekend the key cards weren't in operation to open your hotel room door so you needed an escort each time you wanted back in which reminds me of some rather odd hotels abroad who didn't trust users with a key. What irked me more than anythiung though was because you had no ket card the central heating and air conditioning didn't kick in so one night we were to put it bluntly...cold. The pool too for some reason was much colder than it usually is on all three days we used it. No doubt the place is being run by accountants as even the former Priority Club perks were not on offer. Small things but ones that the hotel could have put right and when asked to did not.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Phoenixives about Holiday Inn East Kilbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott Drury, Front Office Manager at Holiday Inn East Kilbride, responded to this review
9 February 2012
Thank you for reviewing our hotel on TripAdvisor.

Unfortunately we had experienced an issue with our room keys, in which both our normal and back up key readers, malfunctioned.

Since then the reader has been replaced and no reports of faulty keys have been received.

If you plan to visit the hotel again please contact myself directly on frontofficemgr@hieastkilbride.com .

Kindest Regards

Scott Drury
Front Office Manager
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East Kilbride, United Kingdom
1 review
“My Wedding Day”
5 of 5 stars Reviewed 7 February 2012

I was married in the Holiday Inn East Kilbride on 22/10/2011. From the start to the end of my wedding day was perfect. We had our whole wedding in the hotel and everything was planned out very well, our wedding ceremony was held in a lovely room which accommodated my 60 guest comfortably. Our champagne reception was very well received. The layout of our wedding room for our meal was perfect and the meal was first class. Our evening reception was perfect and the Disco entertainment played tunes for all ages. The evening buffet was of very good standard. My husband I stayed in the complimentary bedroom that night and this room was a fantastic. The Holiday Inn staff displayed a very high standard of hospitality through the whole day and ensured everything went by without a hitch. We can’t thank them enough for such a fantastic and memorable wedding day.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Elizabeth1303 about Holiday Inn East Kilbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott Drury, Front Office Manager at Holiday Inn East Kilbride, responded to this review
9 February 2012
Thank you for leaving a positive review of our hotel on TripAdvisor.

I am pleased to hear that your wedding went well and were thrilled with the overall service received.

At the Holiday Inn Glasgow-East Kilbride we specialise in planning and managing your special day, and positive feedback from guests such as yourself let us know that we have succeeded in making your day special.

I hope we can welcome you back to the Holiday Inn Glasgow-East Kilbride, maybe for your first anniversary.

Kindest Regards

Scott Drury
Front Office Manager
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Lancs
Senior Contributor
44 reviews 44 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Excellent Customer Service”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I stayed here on business, immediately apparent was the high standard of efficiency, courtesy and service from the staff at the front desk and this was replicated throughout. The rooms are spacious, clean and comfortable and you can use the facilities in the health club if you so wish. The breakfast was excellent, good choice and quality, particularly the hot buffet which was kept hot and fresh (all too rare in most places these days). The only downside was the price was simply not competitive enough to wine and dine in the evening. That said you take your choice and overall more plus than minus so its a good place to stay for business or pleasure. (Car parking also free).

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LamcsMr-b about Holiday Inn East Kilbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott Drury, Front Office Manager at Holiday Inn East Kilbride, responded to this review
3 February 2012
Thank you for leaving a positive review of our hotel.

I am pleased to hear that you found our reception staff courteous and efficient and that you were happy with the overall product throughout the hotel from bedrooms, leisure club to the restaurant.

The restaurant has a variation of food to suit all tastes. The La Bonne Auberge restaurant does participate in a few discount promotions through schemes such as; Taste Card, La Bonne Auberge discount card, Triangle Leisure Club Pass.

I hope we can welcome back to our hotel in future. If you do plan to stay please contact myself directly on frontofficemgr@hieastkilbride.com and I will be happy to assist.

Kindest Regards

Scott Drury
Front Office Manager
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Glasgow, Scotland, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“Another excellent visit”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

This is my third trip to the Holiday Inn East Kilbride, although we stay less than 20 mins away it is great for my Son and I to come and spend quality time together. This visit I brought my friend and her Son for their first visit. What a lovely time we had. We both were given twin rooms with sofa beds which was great. The pool area has been refurbished since our last visit and the new steam room was worth a visit, well several visits. Food as always was first class and the staff in La Bonne Auberge couldn't have been nicer, sometime you wonder about noise from the kids (they are 7) but no one seemed to bother. We had such a great time we decided to stay on for a second night. Sarah in the bar was a star and made us feel so welcome. Our only downside was the 3 fire alarms that went off, one when we were in the pool, one in the bar, and one when we were in our jammies. The staff were brill and had towels, blankets etc for the kids, a very good touch. We decided on room service on our second night as a treat for the boys, how surprised were they when it was delivered by the Manager, how posh did they feel. Again, we had a lovely trip and it reminds me why we keep coming back.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Eunice C about Holiday Inn East Kilbride
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Scott Drury, Front Office Manager at Holiday Inn East Kilbride, responded to this review
24 January 2012
Dear Guest

I am glad to hear that you enjoyed your stay at our hotel and left a positive review on TripAdvisor.

It is brilliant to hear you found Sarah warming, your comments have been passed onto Sarah and Stephen our restaurant manager.

I am sorry however to hear that the fire alarms did sound during your stay. Please be assured that the issue with the individual detector has been resolved. I am pleased to read that you feel the evacuation was well organised and as comfortable as possible.

We hope to welcome you back to the hotel again soon whether it is for an evening meal (Children under the age of 12 eat free at our hotel) or stayover.

Kindest Regards

Scott Drury
Front Office Manager
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Alloa
Senior Contributor
34 reviews 34 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

This is the second time we have stay at this Hotel, and we found the staff to be polite and friendly.
When we checked in we were given a free upgrade, the room was a good size and bed was comfy and a king size.
Our room was situated on the ground floor, and was in a very quiet spot which suited us, no noise from other guests, also a free Sunday paper left at our door.
Having the health club next was great is a bonus, nice to relax in the sauna and turkish after a swim.
Breakfast was of high quality and the chef would do what ever eggs you prefer, good selection on offer.
One down side I would say was the price of the drink, I know everyone has to make a profit but this seems extreme, however it didn't spoil our stay, and would stay here again!

Room Tip: Ground floor
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by JohnAlloa for East Kilbride
Ask JohnAlloa about Holiday Inn East Kilbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott Drury, Front Office Manager at Holiday Inn East Kilbride, responded to this review
24 January 2012
Thank you for leaving a positive review of our hotel on TripAdvisor.

I am pleased to hear that you enjoyed your stay at out hotel, and made good use of our health club.

I hope to welcome you back again soon to our hotel.

Kindest Regards

Scott Drury
Front Office Manager
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Additional Information about Holiday Inn East Kilbride

  • East Kilbride Holiday Inn
Address: Stewartfield Way, East Kilbride G74 5LA, Scotland (Formerly Hilton)
Price range (per night):* INR4,124 - 7,969

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