This is the perfect hotel for a Business Trip but also for a short private trip to Zurich. Located at the airport, it is quite some kilometers away from the city, but a free shuttle 2-3 times per day to the airport doesn't only allow fast access to the airport shopping center and also to all restaurants at the airport, but also to the train station at the airport that allows a 9 minute connection to the city center once per hour and once per hour a 25 minutes connection another 2 times per hour.
The hotel itself is nearly completely renovated, in a nice modern but comfortable style. The staff is impressively friendly and even colleagues and I who spent lots of times in hotels were impressed.
Breakfast is good any matching the hotel category, the fitness center is good and even an outside running track exists.
So, overall this is a good and comfortable hotel for business, but also to spend a day in Zurich or even enjoying an afternoon/night in Zurich while being on a business trip.

I wonder if some of the other reviewers actually stayed at this hotel? This was my third visit in the last two months, and every time I have had an exceptional stay. Sure the rates are high, but so is everything in Switzerland. Compared to other hotels in Zurich, the Hilton is not expensive at all.

The staff are top-notch. So many of them offer a genuine greeting and detailed answers to questions that it is clear that having capable and friendly employees is a priority for this hotel. By my third visit many of them were routinely addressing me by name, and all were willing to go the extra distance to ensure my needs were met or exceeded. Recommendations for nearby restaurants were spot-on, providing above-anticipated experiences while paying attention to my requests regarding ambience, quality, and price.

The rooms I have had were all large, with incredibly comfortable beds and fine linens. To be noted: the towels were plush and soft, possibly the softest I have ever had at a hotel. The rooms had large desks and US and European as well as Swiss sockets for charging computers, phones, etc. The bathroom was large with tub and shower, lots of hot water and ample shower pressure (not necessarily true everywhere in Europe) and was bright and spotlessly clean.

The restaurant served a massive selection of items with its buffet breakfast - all top quality and quite delicious. For those with Executive Rooms, the Executive Lounge is a tranquil oasis. Considering food is available for breakfast, afternoon dessert, and early evening appetizers, with coffe and light drinks available all day, and wine, beer and cocktails in the evening, it is well worth it if you are inclined to take advantage of the Lounge.

Out side the hotel, there is a Jogging Track that immediately leads into a more rural area, going past some farmland and eventually into a nearby forest. Ideal for 5 km to 10 km runs in a rural setting (and astonishing considering the hotel is otherwise in a city setting).

As an airport hotel, there are the usual flight crews and people looking for only one night either because their flight was cancelled, or because they need a rest between flights. Maybe these people do not experience the gracious hospitality that I did due to their short stays, but I can assuredly state that the staff is welcoming and made me feel as though I was staying at a quaint country inn rather than a busy airport hotel.

I consider this to be a far above average experience, and will definitely return again.

Drop-in-customer for 2 rooms, they asked for 300 EUR for each room excluding breakfast. Managed to negotiate at least the breakfast included, but they could only provide 1 hour free wifi - in the lobby area. This is 2012, and I expect an airport hotel to provide such basic services included in the rack rate. Sleep quality was good, quiet and comfortable bed. Bathroom very small, obviously a high-traffic hotel with high occupancy percentage - and they over-charge thereafter. The check-in / check-out line was tremendously long at times, flight crews arriving and departing at all times. Some people stayed in line for over half an hour!
The restaurant was pretty good, food nothing exceptional but ok, waiter was terrific. Would recommend another hotel if you need to sleep before a flight from Kloten.

In executive lounges for drinks and food are often at the end. The quality and range of modest. Clean rooms.I recommend just one night's accommodation.