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Rafael Spinola Hotel – reviews, photos

3.0 of 5
Upper Ross Street, Saint Julian's, Island of Malta STJ 10 , Malta
Hotel amenities
Rafael Spinola Hotel
3.0 of 5 stars 19 Reviews
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19 reviews from our community

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essex
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Never again!”
1 of 5 stars Reviewed 8 December 2008

Firstly, tried to book direct but then got it at half of the price on a website. The only positive reviews here must be friends of the owner as this place is dreadful, it is dirty, the food is the cheapest rubbish available, the cornflakes taste like cardboard, the sliced ham (at least that is what I think it was supposed to be) is like reconstituted, mechanically recovered meat, there is a jug of cheap dilute cordial in the dining room instead of juice and I think it stays there for days without changing as nobody drinks it and a bowl of shrivelled up fruit, there are fridges left in hallways to trip over in the event of a fire, if you are a non smoker you will find that it normally smells of smoke as the staff seem to puff away at every spare moment but do it in the tv lounge, dining room etc, also students use their laptops in the porch and leave a pile of dogends there. In our room the tv did not work but that seems to be common in most rooms, the "air conditioning" turned out to be a very dirty centre fan on the ceiling, there was a bed made from chipboard and 4x2 in our room which was a surprise as we asked for a twin room and not 3 beds jammed in a twin room, I could carry on about the bad things all day like the threadbare towels etc but I think very tired and needing a total refurb should give you the idea. The ONLY good things are, the view from the roof is incredible and St Julian is a very busy, vibrant area.

  • Liked — Location.
  • Disliked — It was very dirty.
  • Stayed December 2008, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask mebigboyuk about Rafael Spinola Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stefania pace, Manager - Marketing at Rafael Spinola Hotel, responded to this review
15 January 2010
The Management of the Hotel Rafael Spinola is happy to report that the prestigious ‘Pendergardens’ Apartment development which has been under construction directly opposite the hotel for the last 36 months is finally nearing completion. The journey has not been an easy one either for ourselves and nor for some of the many residents that stayed in the hotel but we are pleased that all of this is now over.

Without the dust, noise, and heavy plant in the vicinity the hotel will be a pleasanter hotel to stay in. However begrudgingly, we must admit that this new stylish structure has given the locality a huge lift and the hotel must be the biggest commercial beneficiary. Without doubt, completion of the project means a new start for us which is why we are taking the opportunity to undertake an upgrade program of our public areas and a revamp of our entire operation.

St. Julian’s must be the prettiest location on the Island and the most popular area to visit. Being situated within the area we are fortunate enough to be in a quiet tranquil part, far away enough from the hustle and bustle of Paceville, but near enough to enjoy the amenities of the entire location which are within easy walking distance.

We are sure that should you decide to return to us, you will enjoy your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton. England
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Not a good experience”
1 of 5 stars Reviewed 1 May 2008
2
people found this review helpful

Pretty shabby is the best way to sum this place up!

Room was tired and bathroom mouldy and in need of a total refit. Taps leaked and shower was non existant.. No double beds and just singles pushed together. The hotel website is a travesty of honesty. I am not sure where thy took the photographs. The Breakfast room has plaster & damp bulging the walls on the East side and the 'bar' is actually a fridge in the corner with no staff to help you.

Somebody earlier mentioned that they wash up at a sink in reception...They still do. The place is a shambles.

The place is actually a hostel for east european students who are studying English. No facilities in the Hotel (Hostel) for you if you wish to stay inside for a while. An enormous building site just outside with the workers onsite at 6.45am each day. Much noise.

Use at your peril

  • Liked — Leaving
  • Disliked — Staying
  • Stayed April 2008, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask mattandchris about Rafael Spinola Hotel
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“great staff”
5 of 5 stars Reviewed 28 January 2008

What Great Staff
1 have just come back from a great stay at the rafael spinola
rooms were clean,beds comfy,and the hotel is central for all parts of st julians,the bus stop is 2 mins away and for 0.47 euro`s you can get to valletta,and then on to all parts of the island,particular praise must go th the staff who make you feel welcome,sonia on reception allways had a cheery hello,and was able to answer most problems,any she did not know she found out for you next day,well done everybody

  • Liked — staff
  • Disliked — leaving
  • Stayed January 2008, travelled solo
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask worldtraveller1959_7 about Rafael Spinola Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
1 review
4 helpful votes 4 helpful votes
“Terrible stay”
1 of 5 stars Reviewed 6 July 2007
4
people found this review helpful

This must have been one of the worst hotels I've ever stayed in my entire life. I was in this hotel for six weeks as a part of an educationary programme, but these six weeks must have been the longest I've experienced. The entire hotel is dirty, and the staff actually does their dishes in the reception area cleaning them by hand, completely unacceptable by standards where they would was them sanitarily in a dishwasher. The hotel also receives a lot of noise, and you can pretty much hear anything going on in the hotel wherever you are in the building. At night the doors to the hotel close, and whenever someone rings the bell, the sound of the bell wakes you up at three in the morning, followed by the noise the staff makes with their keys.

The food is also terrible, and there was no variations at all. The hotel is slowly falling apart, and the floor tiles were cracked to, making it a very hazardous environment for people with limited vision, such as me.

Overall this is a terrible hotel, it is dirty, and I even got sick a couple of times because of the unsanitary conditions.

  • Liked — Friendly staff
  • Disliked — Very dirty, and terrible condition
  • Stayed May 2007, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask otsegoim about Rafael Spinola Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
World
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Wonderful Holiday!!”
4 of 5 stars Reviewed 22 May 2006
1
person found this review helpful

Thanks so much for a wonderful holiday. You all did so much to make us feel right at home. Hope to see you next year.
Ted and Esther Landymore from Suffolk

  • Stayed April 2006
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MaltaTraveller about Rafael Spinola Hotel
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Additional Information about Rafael Spinola Hotel

Upper Ross Street, Saint Julian's, Island of Malta STJ 10 , Malta
Price range (per night):* INR2,619 - 4,403

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