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Clarion Collection Atlantic – reviews, photos

3.5 of 5
Jernbanealleen 33, Sandefjord 3210, Norway
Hotel amenities
Clarion Collection Atlantic
Ranked #3 of 5 hotels in Sandefjord
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    13
    20
    7
    3
    1
Date Rating
Son, Norway
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Got the wrong room but ok hotel”
3 of 5 stars Reviewed 27 July 2011

I had booked a room at this hotel by calling the hotel directly rather than ordering online. This is because it was not possible to book a baby bed online for some reason. At first I booked a standard room but as I found that those rooms only have single beds, I sent them an email asking for a superior room instead as those have double beds which cost 200 kr more. This email was confirmed.
Arriving at the hotel, I first asked for a further upgrade as I have an upgraded Choice membership where I can get room upgrades if available. I was then told that the hotel was fully booked. Entering the room we find out that we got a standard room, so I go back to the reception with a printout of the email confirming a superior room, and suddenly they found an upgraded room, even though they previously said that the hotel was fully booked. Funny.
The superior room was a very nice and comfortable one, even though the bathroom was rather small, and the water from the shower flooded the whole bathroom.
The evening buffet was ok, but not much to choose from. The soup was good though. They were to slow in refilling the buffet, so there was a lot of empty plates there.
The fitness room had the basic gear, but I can not understand why the massage chair was not free of charge.

I sent a complaint to the hotel after coming back home telling them that I felt they were lying to me when they said that the hotel was fully booked, even though it was not. I did get an apology and a refund for the baby bed as a compensation.

I recommend this hotel for short stay overs like ours, but not for longer vacations. If you go there, put some extra money in a superior room. It is silly that they charge extra for babies.

Room Tip: Book a superior room.
See more room tips
  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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zurich
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Old,dirty and not professionals”
2 of 5 stars Reviewed 6 January 2011

I have been in the hotel in different occasions because company has chosen it for the business in Sandefjord.....
The breakfast is not international at all and the smell coming from the kitchen is not inviting you to attend it at all.
They serve dinner as included in the service but it is very poor quality food,you can survive for no more than 2,3 days with that.

Bathroom has been often dirty and sometime I had to wait 20 minutes to get a shower waiting for the hot water

I got different rooms and all present windows problems,wood is so old that usually cold air is passing through therefore the first time you come in you will find penguins welcoming you...
Once the heater is switched on all is ok.

  • Stayed December 2010, travelled on business
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Tonsberg, Norway
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Average hotel, good location.”
3 of 5 stars Reviewed 6 December 2010

+ Good location, reasonable price and in house parkering (surcharge).
- Breakfast quality and service.
Stayed 1 night on 3rd floor. Upon checking out our room we noticed 2 burn marks(holes) on the bed cover and filty stained curtains. Even in the bathroom we found cigarette burn marks arround the sink. Breakfast was dissapointing. Most of the bread seemed to be reheated from the left overs of the evening before. Was shocked to notice that the bread (and eggs) were wrapped arround old bathroom towels. How hygenic is that? We just couldn't believe what we saw! On various occassions we observed the receptionist was very active surfing the internet. She didnt even bother to turn her head and say good morning. Maybe the pc screen should be moved to the other side of the desk? We payed in advance and upon checking out we delivered the keys back and left without a thankyou or welcome back from the receptionist.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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norfolk uk
1 review
“lovely hotel”
5 of 5 stars Reviewed 15 November 2010

stayed for 1 night we had been staying with our friends relations but needed a room for our last night there the hotel is fantastic with free waffels tea coffee fruit then followed a light supper food was excellent as much as you wanted we all met up later and had drinks in the hotel bar i was amazed how cheap it was for drinks in there going on norway prices our room was comfortable and very warm also heated floor in bathroom and very clean the staff in hotel were very helpfull and spoke good english we were amazed how cheap it was for a room 888 krones with everything included we will certainly book this hotel again if needed

Stayed November 2010, travelled with friends
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Rome, Italy
1 review
“Extra expensive, poor service”
2 of 5 stars Reviewed 3 September 2010

We have booked in advance by internet for a double plus an extra bed (payed more than 200 NOK). Once we were arrived we have found the extra bed closed vertical, and no space in the room to lay it. We had to arrange the room by ourselves, without any help.
The evening buffet included is a plus, but the price of a single beer (120 Nok) is almost the double than in any other restaurant.

  • Stayed August 2010, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Clarion Collection Atlantic

  • Clarion Collection Sandefjord
  • Clarion Sandefjord
  • Sandefjord Clarion
Address: Jernbanealleen 33, Sandefjord 3210, Norway
Price range (per night):* INR8,917 - 13,097

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