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Quality Hotel Mastemyr – reviews, photos

3.5 of 5
Lienga 11 | Oslo South, Kolbotn 1410, Norway
Hotel amenities
Quality Hotel Mastemyr
Ranked #1 of 1 hotels in Kolbotn
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    3
    6
    8
    5
    0
Date Rating
Årjäng
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Fresh, nice rooms - excellent breakfast!”
5 of 5 stars Reviewed 8 June 2009

We stayed there from Friday to Saturday, and the service was really good! They have a big parking lot, free of charge, and the hotel was REALLY easy to find, - right of the E18 (Main higway in to Oslo). We were not bothered by any traffic-sound and the area seemed nice.

We traveled with a little baby and found it very convenient with a electric waterboiler in our room. The room was clearly refurbished, and the king-size bed was very comfortable :-)

The breakfast next morning was excellent!!

  • Stayed June 2009, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SureOslo, Manager at Quality Hotel Mastemyr, responded to this review
15 June 2009
Thank you very much for taking your time to give us a response here on TripAdvisor. We are very happy to read that you enjoyed both our hotel and our service. Of course, we hope to see you again sometime here at Mastemyr!

Best regards
Everyone at Quality Hotel Mastemyr
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Oslo
1 review
“Excellent service and nice rooms”
4 of 5 stars Reviewed 15 May 2009

Very high level of service attitude at the front desk. Helped out finding best transport soultions, high level of local knowledge.

The room was clean, proper and fresh.

A tempting breakfast buffet is served every morning, lots of fruits, ceereals, vegetables and warm courses to choose. They also offer ecological products.

  • Stayed February 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SureOslo, General Manager at Quality Hotel Mastemyr, responded to this review
18 May 2009
Thank you very much for choosing Quality Hotel Mastemyr and for taking your time to give this review. I am very pleased to see that you enjoyed our newly refurbished hotel and services.

Of course, we hope to welcome you back soon.

Best regards
Quality Hotel Mastemyr
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Arendal
1 review
“Stay away”
2 of 5 stars Reviewed 19 February 2009

I tried 3 rooms before I got a keycard that worked.
Room was shabby. The sofa had 3 legs, the carpet was a mess. Tiles missing in toilet.
A dinnerparty of 11 had to return the potatoes which were raw. Waited 30 minutes.
Good breakfast. So, so luch. Terrible dinner. Got sick and had to stay one day in bed. My guess - campylobacter or another form of foodpoisoining.
Seminar rooms were freezing cold.
Stayed 5 days on a seminar. I will never use this hotel again. My collegues were not impressed neither. Best thing was free coffe, free nuts and a free ice-machine. Possibly to camuflage the other shortcomings this hotel suffers from.

  • Stayed March 2007, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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SureOslo, General Manager at Quality Hotel Mastemyr, responded to this review
23 February 2009
First of all, I would like to thank you for commenting our hotel on TripAdvisor.

Since you stayed with us, which was in 2007 (2 years ago) a lot has changed at Mastemyr. First to mention, is that all the hotel rooms have been refurbshed (finished this week).

Regarding the food, I must say that I am sorry to read that this was of poor quality. However, all the staff in the kitchen and restaurant are also new since 2007 - and I can promise you a much better experience now.

I sincerely hope we can welcome you to Quality Hotel Mastemyr again, and that you will be much more satisfied with our service and facilities this time.

Best regards
The Management at Quality Hotel Mastemyr
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Bucharest
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Could have been better”
2 of 5 stars Reviewed 3 December 2008

Judging by Norway standards, the hotel is probably a good deal for Oslo, provided, of course, you travel by car.

We spent two nights in this hotel in September. Although we arrived very late on the first night, everything went smoothly with the check-in. The reception lady was very polite and managed to keep a big smile on her face despite the late hours.

We found the hotel lobby, with its modern Scandinavian touch, much better than we had expected. The room on the other hand, though very clean, looked really tired. It seems there are two types of rooms: the refurbished ones and whatever makes up the rest. Another dissapointment was the breakfast room, which seems stuck in the 70's and has nothing to do with the idea of decoration. Huge, unwelcoming, it is not a place for sipping your morning coffee, but rather an eat&go facility.

Breakfast comes in a wide selection - there is something for each taste, some of it bio. The hotel provides fresh fruits to go on the reception desk.

All in all, we picked this hotel for the price but would probably look for another one, if we were to visit Oslo again (for a more Norway-like feel).

  • Liked — The service
  • Disliked — The breakfast-room.
  • Stayed September 2008, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SureOslo, General Manager at Quality Hotel Mastemyr, responded to this review
4 December 2008
First of all, I would like to thank you for your feedback here on Tripadvisor. By getting feedback, is the only way we can improve our product and service.
I'm very happy that you enjoyed the breakfast and our service staff. Regarding an area for getting a cup of coffee - we have a large lounge area just outside the breakfast room, were all our guests are more than welcome to bring their coffee. I'm sorry that we didn't give you information about this.
Regarding the rooms - you were right at the time in September. One third of our rooms were refurbished last year and the rest is ongoing now. We have finished one more floor and the rest of the rooms are to be finished just around x-mas.

Once again, thanks for your feedback - and of course I hope we can welcome you to Mastemyr again - to a new and fresh hotel!

Best regards
The Management of Quality Hotel Mastemyr
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Peterborough
Senior Contributor
32 reviews 32 reviews
Reviews in 23 cities Reviews in 23 cities
53 helpful votes 53 helpful votes
“Good value hotel”
4 of 5 stars Reviewed 11 November 2008

Just returned from the European Quiz Championships which were held at the Quality Hotel at the end of August. It was booked as part of a package so I didn't really know what to expect but I was pleasantly surprised. It is in a nice wooded setting outside Oslo although with very little within easy walking distance other than a Shell garage. I thought the bus stop back from the centre was actually rather convenient. Just a very short walk through an underpass. My room was small but the bed was amongst the most comfortable I've slept in. I enjoyed some of the best nights sleep I've had and that can't be put down to over indulgence at the bar with beer being £7.50 for 0.4 litre!
Meals were fine and the breakfast buffet was extensive. The meat balls and scrambled eggs were a more than adequate substitute for the full English!
Facilties for our event were superb with well appointed and large meeting rooms.
I was particularly impressed by the complimentary, coffeee and tea, cakes etc. not to mention the on tap free ice cream and sprinkles, a facility I've never seen anywhere else and one which I readily indulged in.
Staff were friendly and helpful.
In summary, I would be happy to recommend the Quality Inn, Mastemry.

  • Stayed November 2008
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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SureOslo, General Manager at Quality Hotel Mastemyr, responded to this review
11 November 2008
Thanks a lot for giving feedback regarding your stay at Quality Hotel Mastemyr. We are very happy that you enjoyed your stay here and of course we hope to welcome you back some other time.
Best regards
The management at Quality Hotel Mastemyr
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Additional Information about Quality Hotel Mastemyr

  • Quality Inn Kolbotn
  • Quality Hotel Kolbotn
Address: Lienga 11 | Oslo South, Kolbotn 1410, Norway
Price range (per night):* INR8,192 - 13,710

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