I made a reservation for June 4, 2011, at the Quality Hotel and Resort Fagernes, Norway. My son and his wife also had a reservation. After a full day of driving we arrived at 6:30 pm. We were told that the hotel had overbooked for the night and that they had no space. They advised that they had made provision for us at another hotel a few blocks away. When we went to the other hotel we found it to an older facility lacking in bathrooms, wireless internet, etc. and in no way comparable. While at the Quality Hotel it was apparent that a convention or conference was going on. The hotel obviously decided that this was more to their advantage than honoring a reservation made through the Nordic Choice Hotels. As a result we had to drive until 10:30 in the evening to get to Oslo as Fagernes is in a remote area.
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