It was very busy and a lot of noise in the hotel due the f act there was a party on Saturday evening. We mentioned that by the reception office the next morning.
The staff at the reception desk was very friendly and polite and without any hesitation we received an upgrade to a superior room in a another part of the hotel.
What a perfect service!!! We surely come back to this hotel on our next trip to Helsinki.
Josje and Ruud
- Vantaa Sokos Hotel
