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Sheraton Barra Hotel & Suites – reviews, photos

4.5 of 5
Avenida Lucio Costa 3150 | Barra da Tijuca, Barra da Tijuca, State of Rio de Janeiro 22630-010, Brazil
Hotel amenities
Sheraton Barra Hotel & Suites
3.5 of 5 stars 232 Reviews
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232 reviews from our community

What travellers say about this hotel
  • Pool area(5)
  • Very good(4)
  • Breakfast buffet(3)
  • Rooms are clean(3)
Traveller rating
    72
    87
    37
    24
    12
Only show reviews for Family (42) | Couples (56) | Business (71)
Date Rating
Paris, France
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Nice hotel but average service.”
4 of 5 stars Reviewed 30 January 2012

All the rooms have a nice view to the Barra beach. The swimming pool was nice but crowdy and the music was not that loud ( i read a notice who said that the music was loud). Check-in was ok even if we had to wait until 3 pm. But the receptionnist gave us tickets to wait to the pool and it was a nice intention. Louis (travel agent for the hotel I think) in front of the hotel was a nice and funny guy. We called the guest relation for an advice and she said that she would call us back and she never called. There is no free wifi and I think for an hotel with this rate they could offer it because the internet speed is very low. The restaurant serve average food (nothing exceptionnal) and the pool bar serve bad cocktails. The service at the pool is poor (one hour to get a bad mojito). The room is full equipped (flat tv hairdry, clock radio with connection for ipod etc) with a large balcony. But my stay in general was good. Special thank to the woman who made my room every day ( 9th flour )

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leuven
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“just good enough”
4 of 5 stars Reviewed 30 January 2012

Surely not a top facility but better than average. Very good breakfast and dinner buffet. Pool and fitness area are OK but very busy. Difficult to work beside the pool because of the noise and too many people and children. Food and service at pool bar are OK. Register yourself as Starwood Preferred Guest upfront as it makes check in and out much faster. Rooms are quite big but smell like mildew, I just turned off the airco, fortunately it was not too hot outside.
Contrary to many reviews in tripadvisor, I found staff extremely helpful and friendly.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pharmtrav about Sheraton Barra Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
“OK for a Youth Hostel”
1 of 5 stars Reviewed 14 January 2012

One of the worst facilities I have ever stayed at that claimed to be a hotel. I tried three rooms...all had trash under the furniture and smelled like mildew. The manager admitted that all the rooms smell like mildew presently due to an AC problem the staff is well aware of. No room service of any significance after midnight. Lobby looks great but the rooms have old carpet with stains and all the wood, tile, walls are scratched. The rates are high and the hotel is full...go figure!

Room Tip: Choose a different hotel...the Windsor Barra is excellent.
See more room tips
  • Stayed January 2012, travelled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Brazil
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Nice property, terrible service. If you want to relax, stay away!”
2 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

Stayed at the Sheraton Barra from 12/26 to 1/1/2012. It is in Barra, the new part of Rio. Room size is above average and the property is very nice. Service, however, is far from that. Beach towels were unavailable, room service was just plain lousy. They managed to get a "standard" breakfast wrong - Twice! Surely not a good way to start the new year. As a frequent guest of Starwood properties, I can say this one is certainly below standards. I will think twice about coming back, and if you are looking for a place with good service, this is just not it.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask RogerFromBrazil about Sheraton Barra Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Nice stay but missing some final touches”
4 of 5 stars Reviewed 29 December 2011

The location of the Sheraton Barra was fantastic being across the street from the beach. Staff was extremely nice and helpful and the rooms were clean. Bed was comfortable and the shower was nice, although it did leak a bit onto the mat because the glass door didn't stay closed. Small issue.

What I did have issues with was the lack of irons, and no American-style electric plugs. I realize the irons might not be Brazilian standard, but I do expect a level of consistency when I stay with the Sheraton brand, and while irons don't top the list of amenities you think of, if they don't have one, it'll ruin your day full of business meetings.

I'm probably the victim of the transition to the Brazilian standard electrical plugs, but my colleagues all had American style plugs and all other hotels I've stayed at in Brazil have as well. It just made for a pain in the butt having to find an adapter, which I was eventually forced to borrow from one of my colleagues.

The hotel was very nice from every criteria I normally judge hotels on, but the lack of iron and ability to plug in any electronics left me feeling like they didn't keep my needs in mind.

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Sheraton Barra Hotel & Suites

  • Sheraton Barra Hotel
  • Sheraton Rio De Janeiro
  • Rio De Janeiro Sheraton
Address: Avenida Lucio Costa 3150 | Barra da Tijuca, Barra da Tijuca, State of Rio de Janeiro 22630-010, Brazil
Price range (per night):* INR15,340 - 23,677

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