Having stayed at the Lord Haldon many times, we decided to go for a 2 night New Year's Eve break. Although on New Year's Eve the restaurant looked lovely, unfortunately, the 7 course meal was very disappointing and the first 3 courses were served so quickly, it seemed like the staff were in a race to see how quick they could serve. Also my husband ordered the guinea fowl but when it was served, it was not guinea fowl but chicken.
We did not get the glass of bubbly which was advertised and had literally one canape each which was about the size of a boiled sweet!
The next night, included in our break, was a 4 course meal, which was a minimal choice. I chose the rump steak which was very tough and also included the same over-micowaved vegetables from the New Year's Eve meal.
We cannot fault the room and the hotel is beautifully quiet and most of the staff are really good.
We feel extremely let down by this visit and regrettably we will not be staying again.
Sorry Lord Haldon.
- Best Western Exeter
- Exeter Best Western
