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Homewood Park Hotel & Spa – reviews, photos

4.0 of 5
Abbey Lane, Hinton Charterhouse BA3 6BB, England
Hotel amenities
Homewood Park Hotel & Spa
4.0 of 5 stars 101 Reviews
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101 reviews from our community

What travellers say about this hotel
  • Very good(6)
  • Junior suite(6)
  • Dining room(3)
Traveller rating
    45
    24
    15
    9
    8
Only show reviews for Family (10) | Couples (61) | Business (4)
Date Rating
london
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Lovely but slightly lacking”
4 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

Stayed in the summer for a long weekend. Quite expensiive but wanted something special. Hotel room was spectacular and thegreounds are fantastic, only criticism was the service. Restaurant staff were just not well trained and inexperienced (oddly, I saw the wine waiter from the saturday night working in a petrol station down the road the next day). People were friendly and very chatty but it just lacked that edge. Spa is very nice though :o)

  • Stayed June 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sussex
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Overpriced and underwhelmed”
3 of 5 stars Reviewed 7 November 2011
1
person found this review helpful

We stayed at Homewood Park with friends to celebrate an anniversary. We arrived on a wet lunchtime, looking forward to lunch to be told, they couldn't provide lunch due to catering for a business, lunch. That kind of set the tone. The rooms were large, but not that luxurious, certainly not worth the money, even at discount rates, the reception was not very professional. The evening menu was different to the one on line and not to our taste. We went to Jamie's instead in Bath which was fantastic. The room was freezing cold, and it took two complaints to get a move. The spa however was fantastic and breakfast was nice. We did the free walking tour in bath which was really. Good. For a hotel that claims to be luxurious, I have stayed in much better for much less.

Room Tip: Go somewhere else
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  • Stayed October 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RJH-TRIP about Homewood Park Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beare Green
2 reviews
“Scrumptious Sunday”
4 of 5 stars Reviewed 1 November 2011

My Girlfriend and I stayed here in Oct 2011 for a 'Scrumptious Sunday' Spa deal, this included full use of the facilities, a 30 minute treatment, Cream Teas, Dinner and Breakfast. We had an upgraded room given too. We arrived around noon on Sunday but that was no bother to the staff, we were shown the facilities and relaxed in these until our room was ready. The staff were very attentive and helpful, but they all seemed rather young, so must be well trained. Definetly recommend this Hotel for a Spa break.

Room Tip: There is no Gym at this Hotel, only Spa facilities.
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Champagne Afternoon Tea”
4 of 5 stars Reviewed 23 October 2011

It was my friend's birthday and I bought her a champagne afternoon tea at this hotel,via Groupon. I am glad I didn't pay full price because although the tea was enjoyable, it would not have really been worth £29. As one of the other reviewers said, we were shown into a room which seemed like a small sitting room. It had no view and not much ambience. There was dirty crockery left on the table and we had to ask for dirty tissues to be removed from the table and floor. Although it was a pleasant room, there wasn't much atmosphere and the music playing out in the hall was inapppropriate for the surroundings. I think classical music would have been lovely.
We thought the sandwiches had delicious fillings and we enjoyed them. I don't agree with the other reviewer about the scones in that they didn't taste homemade. They were lovely and there was a generous amount of cream to go with them. Although it was nice not to be rushed, I feel that once the tea had arrived, we were pretty much left to our own devices. A couple of times I had to leave the birthday girl and go looking for someone to re-fill the tea-pot and ask for another napkin. I think in a hotel of this calibre, service was lacking. I noticed that when we left, the room in which I would have liked to have tea(over-looking the garden) was now empty of guests but all the dirty crockery and left-over food was still there.
All in all, a mixed review for Homewood House. Not sure if I would recommend it at full price.

  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south east
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Not enjoyable, run by kids!”
1 of 5 stars Reviewed 19 October 2011
2
people found this review helpful

My wife & I were greeted to an empty reception, staff passed us on a few occasions but no-one asked us if we needed assistance, not a welcome we were expecting.
Dinner was overpriced, not much of a selection, food ok. Staff not really interested that you are there, no friendliness, asking if our meal was ok, wine top-up etc.
Had a few issuses with our room, so i asked to speak to the Manager, was told he doesn't work weekends! was then told no manager on to speak to! The majority of staff were very young, not a very good run establishment. The spa very small, glad it wasn't too busy or there would have been problems.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Kay Rogers, Marketing at Homewood Park Hotel & Spa, responded to this review
21 October 2011
Please accept my apologies for the shortcomings of your stay, and that I was unable to welcome you to Homewood on this occasion. We do take a genuine pride in our warm welcome, hospitality and standard of restaurant dining and I am disappointed that they fell short of the mark. I would really appreciate the opportunity to apologise in person, and would be grateful if you could contact me directly.
Kind regards
Martin Page
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Homewood Park Hotel & Spa

  • Homewood Park Hotel
  • Homewood Park Somerset
Address: Abbey Lane, Hinton Charterhouse BA3 6BB, England
Price range (per night):* INR12,484 - 22,794

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