I joined my hubby for 5 nights at this wonderful location in April. He worked in Shannon while I relaxed in Bunratty.
The Staff - All around super friendly, everyone from Reception, The Library, Kathleen's Bar, Room Service and Angsana Spa, etc!
The room - We were on the Executive floor and had a king bed, the room was perfect and had everything we needed. Plenty of drawers and closet space, 2 robes and slippers. The bathroom had a shower and separate tub - only odd item of note was that the blow dryer is hard wired into the wall near the desk, no way to move it to the bathroom where you'd normally use it, but a minor inconvenience for sure. As with many hotels, the mattress is hard and provides no support whatsoever but you kind of expect that when traveling away from home.
The food - we ate breakfast at The Library, for exec floor guests. Very lovely buffet and made to order items too. Fabulous strong coffee the way we like it! Only had lunch once, at Kathleens and it was a yummy soup. We did have one dinner at Il Pomodoro and enjoyed that, though a couple of the dishes ordered were not exactly as described in the menu. Still it was handy that night and very friendly server! The 2 best restaurants for dinner within a 5 minute walk from the hotel are Gallagher's Seafood and the Oyster Restaurant at Durty Nelly's, both were quite good. Lunch at the Creamery was sooo good as well!
The facilities - great older hotel with lots of charm! House keeping and room service always done well. Used the spa twice, once for a fantastic Hot Stone massage that was simply lovely and a couple days later I made use of the pool, sauna, hot tub and steam room - very nice! There is a workout room with equipment but I have no desire for exercise on vacation!
In summary, if you are staying in the Shannon or Bunratty area, this a great hotel with very friendly and welcoming staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 April 2012
Many thanks for you review, Im delighted you got to use all the facilities that the hotel has to offer and you enjoyed them all. Hopefully you will get an opportunity to return to Bunratty Castle hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC