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The Royal Hotel Bray – reviews, photos

3.0 of 5
Main Street, Bray, Ireland
Hotel amenities
The Royal Hotel Bray
Ranked #4 of 7 hotels in Bray
3.5 of 5 stars 265 Reviews
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265 reviews from our community

What travellers say about this hotel
  • Car park(13)
  • Leisure facilities(8)
  • Very good(6)
  • Dining room(5)
  • Staff were friendly(5)
  • Night stay(4)
  • Main street(4)
  • Not clean(3)
  • HOT WATER(3)
  • Reception area(3)
Traveller rating
    44
    68
    46
    47
    60
Only show reviews for Family (59) | Couples (91) | Business (13)
Date Rating
Wales
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
“Royal Hotel Bray”
4 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

We were in Bray on a Rugby Trip to see Wales play Ireland, 6 guys of verying vintage.

The Royal Hotel is in the centre of Bray about a 5 minute walk from the seafront where the majority of the larger bars are. The coach we travelled on pulled up outside, the driver went in, the manager came out to welcome us, we disembarked and by the time we got the cases and entered reception we were handed our keys and could head straight to our rooms. Good service.

Now we, brother and I, were in room 112 on the first floor, so the review I am about to give relates to this room, although as far as our fellow travellers were concerned their comments suggested they agreed.

The room had 2 single beds, a flat screen TV, a safe (at no extra charge), was on-suite with both bath and shower. I found it clean, functional, warm and welcoming. Basically I could find no fault with it, okay if you REALLY want to nit-pick then one of the drawers, the top one with the hair-dryer in it had broken handles but this really is nit-picking, and I would definitely stay in this hotel, and this room again in a heartbeat.

The hotel also has (attached) the Merrill Leisure Club, offering a gym, pool, saunas, jacuzzi, Beauty Salon, Massage etc. We used the pool, jacuzzi & Saunas and found them very well run.

In fact my ONLY negative comment relating to this hotel was illustrated on the last day, we checked out at 12pm (checkout time) and were leaving Bray at 3:30pm so had a few hours to kill. So we went for a walk then returned to the hotel to sit, chat and wait for the coach. Well I suffer with my stomach and with a long coach journey facing me headed to the toilet, and found the door locked. It was at this point I realised that the ONLY WAY you can use a public toilet in this hotel is to either use your room key (already been handed in) or ask at Reception to be “buzzed in”.

Now come on, this is a large hotel in the centre of a big town, there is a public bar and a restaurant open to the public and the only way to use a toilet is to ask at reception! Fail in my book I’m afraid.

Other than this one aspect I would as I mentioned have no problems in recommending this hotel to anyone and am already looking forward to returning in 2 years, when Wales v Ireland is in Dublin again.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TheHighlanderCymru about The Royal Hotel Bray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O'Connor, Public Relations Manager at The Royal Hotel Bray, responded to this review
14 February 2012
Dear Guest,

Thank you very much for your feedback. It is from this feedback that we can constantly improve our standards of service and performance.

We would like to thank you for your constructive and positive feedback. I can report to you that the drawer that you referred to in 112 has since been fixed. Thank you for stating your room number to enable us to do this.

We are also glad that you had such an enjoyable weekend on your rugby trip. We are sure that the result of the game would have certainly helped this.

Thank you again for your review and we look forward to seeing you in 2014.

Kind Regards,

The Royal Hotel & Merrill Leisure Club.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Typical 3 Star Irish Hotel”
3 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Stayed here on a cheap weekend break. I only checked in with tripadvisor after booking and was prepared for the worst given the recent negative posts. I couldn't see what all the negativity was about. 3 Star hotels in Ireland are basically a small step above B&B accommodation, so perhaps people are judging this hotel a bit harshly.

My experience was perfectly adequate. Check-in was effortless, with the girl on reception being perfectly polite and helpful. The lift was a little shaky on stopping, but nothing too be worried about. The room was nice, not much of a view out the window, but given that the Hotel is in the town and not on the seafront it's not really an issue. Decor was perhaps a little dated, but the bed was really comfortable.

Made use of the Leisure Centre in the morning- this was great! It was lovely to have a swim and a jacuzzi before checking out. You will either need to bring a swimming cap with you or buy one from reception though.

The only real negative I found was that there was no free parking within the Hotel. I just parked on a nearby street though as it was free to do so from Saturday evening, so it wasn't too much of a hassle.

All in all- this Hotel does exactly as it says on the tin. If you are looking for a greater customer experience, then perhaps you should pay a bit more and go to a 4 Star Hotel. If, however, you are looking for a relatively cheap spot to lay your head- then the Royal should be right up your street.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask irisheddie about The Royal Hotel Bray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O'Connor, Public Relations Manager at The Royal Hotel Bray, responded to this review
14 February 2012
Dear Guest,

Thank you very much for your feedback. It is from this feedback that we can improve our standards of service and performance.

We are glad to read that you had such an enjoyable stay with us on your visit and we hope to welcome you back again in the future to our hotel.

Kind Regards,

The Royal Hotel & Merrill Leisure Club.
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Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“great family hotel”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Myself and my wife and children. Went down to bray.
We got a deal. And what a deal. .For a room which i have to say
was great.Big rooom with a good size bathroom..looking out the front part of the
hotel.The bed was king size. We got a meal with the deal. which i have to say it was
so nice.Better than the meal we went for a few days earlier in Dublin.
and the show that was on that night . Which we were on the guest list which was a nice touch.Was great it was a band called the fureys and Davy Arthur.The staff at the hotel were so nice and friendly . We will be going back soon. the children had a ball in the pool and the kids club and play room is excellent

Room Tip: choose room over the courtyard
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  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask dublinlas1243 about The Royal Hotel Bray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O'Connor, Public Relations Manager at The Royal Hotel Bray, responded to this review
14 February 2012
Dear Guest,

Thank you very much for your review of our hotel. It is from this feedback that we can improve our standards of performance and service.

We are very glad that you enjoyed your stay with us and we look forward to welcoming you back again in the near future to the hotel. We are especially pleased to read that your children had such an enjoyable time as we pride ourselves on being a family orientated and family run hotel.

Kind Regards,

The Royal Hotel & Merrill Leisure Club
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
galway city
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Worst standard of hotel ive stayed in”
1 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

I stay in quite a few hotels with my job so ill be honest about this place, finding the car park was a mission as very poorly signed for it, then you have to pay for parking (this was a first for me!)checking up the receptionist to busy talking to other staff member only thing i was asked was for my name and credit card number, then into lift and it does not feel safe so never used it again, into the room and a fusty smell hits you straight away, then a leaking radiator (stepping on the wet carpet with socks on was fun!!!), draughty window and 2 singles together although booked as a double, then during night room next left on their extratcor in bathroom and they went out, well the sound of the humming drove me mad and reception couldnt do anything as said they not allowed to go in room when guests there even though they were out! Then the bathroom was a mess, rust stains around most screws, big gap under door, and scummy stuff around the bath hence the reason I didnt even bother showering there...complained to reception on check out and girl didnt give a damn i could have been giving her the lotto numbers and she still wouldnt have heard me! Hence I wasnt offered anything as a good will gesture! Place needs to be closed down and a complete revamp as the pictures of the hotel is what it probaly looked like 20 years ago!

Room Tip: Honestly to get a good room stay somewhere else, the only thing going for this hotel is its location...
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  • Stayed December 2011, travelled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ben b about The Royal Hotel Bray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O'Connor, Public Relations Manager at The Royal Hotel Bray, responded to this review
6 February 2012
Dear Guest,

Thank you very much for your feedback.

I am very keen to investigate this matter further. However in order to do this I will need to know your room number. If you could please e-mail me at royal@royalhotel.ie detailing what your room number was I would appreciate it. As this will give me the opportunity to investigate it further, which will enable me to find a satisfactory outcome for both parties involved.

I look forward to hearing from you.

Kind Regards,

The Royal Hotel & Merrill Leisure Club
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Dublin
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Weekend with grandchildren..”
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

I treated my 2 grandchildren (aged 3 & 4) to a weekend in the Royal Hotel. We were allocated a very nice spacious room with a double bed, and a single. There was also a comfortable looking camp bed made up which we didn't use. The beds were extremely comfortable. The staff were really very pleasant especially the dining room staff. We dined in the bar on the first night and we enjoyed our meal. The second night we went to the dining room, where the children really enjoyed the atmosphere. Our meal was very good and our waitress Emma very attentive. (The children asked her name!).
On the negative side.. Entrance to the hotel is from the car park and it's a good long walk from the lobby to reception with kids and bags. While our bedroom was lovely, the bathroom was a bit disappointing, as it was cold and there was a big cold looking window. It wouldn't take much to make it more comfortable. The tv was just mainstream with no kids' channels, so that was a bit of a loss when I wanted to shower ect.
Overall we enjoyed the weekend there and the kids didn't complain.

Room Tip: Our room was overlooking the street, but we didn't have any problem sleeping.
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask DublinHappy_tripper about The Royal Hotel Bray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O'Connor, Public Relations Manager at The Royal Hotel Bray, responded to this review
2 February 2012
Dear Guest,

Thank you very much for taking the time to post a review on our hotel. It is a great tool for us to monitor and improve our standards of service and hospitality.

We are very glad that you enjoyed your stay with us in our hotel. I will pass on your kind compliments to our staff which you mentioned.

We look forward to welcoming you back to the hotel again soon.

Kind Regards,

The Royal Hotel & Merrill Leisure Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Royal Hotel Bray

  • Royal Hotel Bray
  • The Royal Hotel Leisure Centre
  • Bray Hotel Royal Wicklow
  • Royal Hotel Wicklow
Address: Main Street, Bray, Ireland
Price range (per night):* INR3,502 - 7,003

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