This has to be with out a doubt the worst hotel I have ever stayed in.15 of us were booked in for my best friends hen night, we got delayed on the way down so only had a quick glance at the rooms before heading out to a local restaurant for a meal, and I have to say at a glance they appeared fine. Not luxury by any means but fine for a hen night, or so we thought. The first sign that any thing was wrong happened about 15 mins after we arrived. All the electric went in the rooms, the girl at the desk told us that she had turned on the heating when we arrived to dry out the rooms as the hotel had not been used in some time and this had tripped the power. We thought it was a bit odd that the rooms had not been used but were just happy they fixed the power and continued to get ready for a night on the town. The real problems started at 1.30 am when 2 of the girls left the night club to go to bed, they found there beds to be damp to the touch, thinking it may have just been a problem in that room we checked all the other rooms our party had booked and all the beds were damp, and I mean very damp when you sat on a bed your clothes were damp after. We went to the front desk the girl there came and checked the sheets and agreed that they were damp but explained the hotel is only used when they have group bookings and there had been no heating on there for some time until we arrived that day. She offered to put all the sheets in a dryer we agreed, but they still came back damp. we asked to speak to the owner who was in no rush to come to speak to us but finally after 20 mins or so he made a appearance, he also agreed that the sheets were damp and told us he had been drying them, on further investigation we found that the mattresses were damp so changing the sheets would not help if they were put back on a damp mattress. We were offered €20 off the price which we refused as we could not possibly sleep in damp beds. the owner became very annoyed with us when we asked for our money back and came back with our money in a envelope threw it on the dressing table and told us we could leave so . being a bank holiday weekend and now 4 am we had no where to go, we ended up sleeping in the residence bar and on chairs in the corridors . to add insult to injury 2 of the girls went in for breakfast and were told they couldn’t have it because they had been refunded, so after sleeping on a chair they would not even compensate us with breakfast. The owner’s attitude was terrible he even suggested we get a taxi home at 4 am bearing in mind we live 3 hours drive away this was a ridiculous suggestion. We were made to feel like we had done something wrong for expecting a basic hotel standard, this hotel would not even meet hostel standard. I have never been treated so badly or felt so unwelcome in any hotel and I am by no means a pampered princess and am well used to roughing it but not used to paying €65 for the privilege of a wet bed. No one offered us so much as a blanket as we slept on chairs. This building should be condemned and the owner should take some classes in customer service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC