Spent two fab nights in the Coachmans in Kenmare recently. The town is a hive of activity and everyone is really nice and friendly. The staff at the Coachmans were really brilliant to us. Nothing was ever too much trouble for them and they made us feel very welcome. Our room was very spacious and quiet - thought there might be some noise from the outside world (light sleeper!), but, I didn't hear anything. The food was super and the Saturday evening music in the bar was absolutely fab!! Best night out in Kenmare and all thanks to the Coachmans!! Would definitely recommend to anyone heading to Kenmare to stop here! Thanks Siobhan & Padraic!

If you are looking for a town centre hotel that is modern, clean and inexpensive, yet providing excellent service, situated in the very centre of Kenmare with live traditional irish music being performed in the hotel restaurant every night, then this is the place for you!

I've just stayed here for four nights d, b & b and I was knocked out by the warmth and friendliness of the staff, the quality of food and accommodation plus the overall ambience of the place! It's a fantastic find and I'll certainly be returning again next year!

If you want to get any sleep, then DON'T STAY HERE! Our room was situated on the 2nd floor of the hotel, and overlooked a skylight from which music and noise from the attached bar carried directly into our room until approximately 2.am. By the way, I'm a relatively heavy sleeper and my pregnant fiance was wearing ear plugs. Neither of us were able to get a wink of sleep until the hotel bar closed up.

The response of management to our subsequent complaint was completely bewildering. The people who run the Coachman's definitely do not believe that the customer is always right - we were actually made to feel like we were making our experience up. It's worth noting that the hotel's 'reception desk' is actually a small corner of the pub's bar (and hence the reason we didn't fancy heading down there in the middle of night's festivities). We found a family waiting on the front step of the hotel in the morning as no one had arrived to check people out - if service is important to you, this is not the place to stay. They've blatantly ignored correspondence with us since our leaving and we cannot fathom how their accommodation business continues to run.

In terms of the room itself, it could only be described as underwhelming, and especially for the price we paid - the bed was comfortable enough (not that it mattered in our case) but the heater was broken, there was no soap in the bathroom and the shower seal was hanging down to the floor. In general, it was pretty much one of those places that you wouldn't want to look too closely at anything.

Given our experience that fateful night, our below par room and the subsequent lack of concern shown by management, I can without say hesitation that this is the worst accomodation experience that I have ever had. I'm totally amazed that this place advertises itself as "luxury 4 star accommodation". I wouldn't give this place 1 star!

The best accomodation in Kerry by far and away Siobhan and Padraig are the best hosts you could ever ask for the rooms food staff and entertainment are the very best always