This Hotel was clean , and tidy if a bit tired and in need of a revamp. The breakfast was good, freshly cooked and the dining room staff were more than helpful. However this cannot be said for the reception staff who's first words to us were "Are you looking for accommodation! Check in is not till half past three you know. " This was not the welcome I expect, since we were only 1 hr early. I am fairly well traveled and was disappointed at the attitude of the reception staff who are the face of the hotel and set the mood for the stay. A room was ready and we were given curt instructions as to how to get to the room. As I said the Hotel was clean and tidy but this experience has put us off returning to this hotel. Their reception staff need a course on courtesy and good manners... These cost nothing.
- Seagoe Hotel Portadown
