I've stayed here twice this year and only really because we had to. The 1st I was best man at a wedding and secondly another wedding was at the fox inn not far from this hotel but the fox hasn't got rooms so we had to endure this hotel again. The rooms are so dated, the interior decor throughout leaves a lot to be desired, it cost us £96 for what was a normal room and that didn't include a full breakfast!! To top it off we had to vacate our room at 10am which is just bad manners! Never again unless these matters are attended to.

We celebrated our golden anniversary here and were most impressed by the hotel in every way. The staff were lovely, and the food and service excellent. One of the great features apart from the hotel was the close proximity to a wealth of NT properties to say nothing of the RAF museum at Cosford and the Severn Valley railway.

I am amazed at some of the churlish comments by a small number of reviewers, I guess some people would complain if they were entertained at Buckingham Palace!, I have stayed in 5 star hotels throughout the world, the short break promotion which includes full breakfast and a superb dinner, is the bargain of the year, the number of local people who use the restaurent give some indication of the quality of the food and service, we will be back !

What a disappointment. Having been lured in by the promises on the website, our Saturday night stay at The Mill for a surprise birthday celebration for a friend can only be described as a massive let down. On the positive side, the staff on reception and in the bar were great, and did everything they could to ensure our friend did not find out we were at the hotel and luring him into the bar where we were waiting for him. But that was the only good thing about our stay. So what was wrong with this place that so many others have raved about?
1) The bar shuts at 4pm and doesn't open again until the evening. Why, when there are guests wanting to have a drink, does it insist on this and leaves people sitting in near darkness whilst they pull down the shutters and exit the building?
2) The dining room has zero atmosphere - bright lights and big open spaces, over compensated by a (good) pianist playing way too loudly.
3) The food was a disgrace. The Table d'hote menu is £27.50 on a Saturday night - certainly not cheap - and for that I expect a better than decent meal. What we got was overcooked and tasteless. My duck was grey, dry and one slice was so tough I could not cut it. the 'berry sauce' was thin, with no taste other than 'sour'. A friend's pork chop was dry and overcooked, and a vegetarian friend was charged £7.20 for a starter of half a melon with a single ball of sorbet inside it. This was served with a knife and fork to eat it with! Vegetables were generous and consisted of roast and boiled potatoes, green beans dressed with tinned tomatoes, sliced leeks and mushy brocolli.
4) Included in the room rate is only a continental breakfast. This consists of cereal, toast and croissants. If you want a cooked breakfast it's an incredible additional £8.50 - and this is not for a buffet but for a served plate of food. I asked for hot chocolate to drink at breakfast and was told that 'they were out of chocolate'. This is despite the fact that the tray in our room contained a sachet of drinking chocolate.
5) Check in time is 3pm - no problem apart from the fact that check out time is 10am. Does it really take 5 hours to clean the 40 odd rooms? 10am is way too early to have to check out on a Sunday morning.
6) Despite the brochure saying that all rooms look onto the gardens, our room looked on to a carpark! Having said that, the window was so small as to make it immaterial.
7) Our bed was very hard and very lumpy. The duvet was too small for the bed, but the duvet cover was enormous, leaving huge amounts of spare material with no duvet to fill it. Very odd.
8) The room was adequate. The best bit was huge (for a hotel) bath towels.
This place has great potential - it's a fabulous setting - and they say they are going to build a spa. But we could not recommend this to anyone expecting a 4* hotel.

Lovely hotel- comfortable, clean, very friendly staff and good value. We managed-unusually- to get a better rate well in advance of our stay through a booking website that were doing a special offer than the hotel could offer us direct so do try both the agency and the hotel if you want to be sure of the best price. Despite booking through an agency, and undercutting the hotels price, the staff here still helped us by assigning us a twin room when we could only book a double through the agency.
Good breakfast too.
The only slight downsides are that a continental breakfast is included in the price, but English breakfast is at a supplement- although this was clearly explained before hand and when we ordered. We also had quite an old TV in our room, which, although great for picture didn't have perfect sound (words with lots of the letter s in them came across as muffled). We were also kept waiting 20 minutes for our tea at breakfast, which a lovely and very apologetic waitress did all she could to make up for.
That said I would very happily stay here again