We needed a rest after a very busy few weeks, this is exactly what we managed to get at this very good hotel, spa facilities excellent , as was the food and service in the restaurant. Our room was very warm which was much appreciated as it was very cold weather at the time of our stay. Staff very very helpful and friendly, this is always good as it makes you feel relaxed. Thank you Menzies Hotel Cambridge for giving us exactly what we wanted.

I stayed here this weekend and I found the staff to be exceptionally welcoming and accommodating. The first room we had to be fair was very cold and a bit tired but the staff were more than happy to move us to another room without making us feel like we were putting them out. The restaurant was absolutely outstanding - I am not surprised it has won awards! The bar is spacious and lovely as well. The breakfast was superb, and again the waiter couldn't have been friendlier. This hotel strikes me as a place which genuinely cares a lot about its customers and their comfort. I had no problems with the staff who were foreign as I thought their language and communication were excellent. I am a little taken aback at people's complaints about staff being foreign as I think this is verging on racism if I am honest! It was snowing this weekend and the manager was very concerned about everyone's safety and was running around trying to call taxis for everyone, to make sure people could get back safely from the restaurant in the evening. Overall, I would recommend this for a relaxed, comfortable and hassle free stay.

Good hotel in general for the value. Rooms are clean and spacious, but a little noisy and old decorated. Bathroom have these old system with two taps on the sink, that make you burn or freeze your hands when washing. The Spa center are nice with a good swimming pool and sauna. Gym are small and shared with people that are not guest hotels, making a little difficult sometimes to use the machines. Restaurant and bar are ok. Breakfast have the typical english options, lacking for me to have options of for example fresh cheese and bread.

I previously visited early in 2011 with my wife and son along with a client and his wife and son.
We had a few 'issues' with the evening meal being slow and not the best quality, this was rather embarrassing for me as I was trying to impress! We did have a round of golf that was great on a nice course that was not too busy.
Rather than 'slaughter' the hotel on this site I contacted the manager direct.
Shaun Van Looy was very helpful and responded immediately. He gave a clear explanation and promised to make changes as well as offering another stay at a reduced price.
I have been in communication with him throughout 2011 and decided to stay in late January 2012, I sent an email to Mr Van Looy not realising he was on holiday and he still replied what great service!
My wife and I visited alone for two nights for a discounted price and had a fabulous time. We were welcomed by reception and placed in the Fairway room, this was a lovely room at the back of the hotel that was a perfect size.
We had a great meal along with a complimentary bottle of wine, in fact my wife said it was one of the best meals she had ever had!
We had a swim and sauna which was also very nicde. Oh and the buffet breakfast is fantastic!
I would highly recommend the Menzies Cambridge to anyone that is looking for a relaxing break and the manager showed that he really cares. Thank you Shaun and your team for making the difference 2nd time around, a great improvement. Dave Sales