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Inntel Hotels Resort Zutphen – reviews, photos

4.0 of 5
De Stoven 37, Zutphen 7206 AZ, The Netherlands
Hotel amenities
Inntel Hotels Resort Zutphen
Inntel Hotels Resort Zutphen
Inntel Hotels Resort Zutphen
Inntel Hotels Resort Zutphen
Inntel Hotels Resort Zutphen
Inntel Hotels Resort Zutphen
Ranked #1 of 2 hotels in Zutphen
4.0 of 5 stars 24 Reviews
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24 reviews from our community

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Amsterdam
Senior Contributor
46 reviews 46 reviews
Reviews in 39 cities Reviews in 39 cities
16 helpful votes 16 helpful votes
“Nothing special, but not too bad either”
4 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

It appears this hotel was branded as Golden Tulip in the past, however, it is now part of Inntel hotels so the older reviews may not appear to be completely accurate. The exterior looks rather dated, seventies or eighties style. The rooms, however, are up to standards. Although small, they are well equipped with a flat screen TV, aircon and coffee / tea maker.

As mentioned in other reviews, the hotel features extensive sports facilities, such as in- and outdoor tennis courts, squash courts, a bowling alley, and a swimming pool. I cannot comment on any of these, as I did not use them.

There is free wi-fi internet in the hotel; however, speed and reception were limited in our room. There are also two desktop computers for your internet needs; speed seemed to be up to par there (and I never saw other guests using these computers, so availability was good).

Breakfast buffet was limited, but no complaints as it was included in the fare.

There's ample parking space directly outside of the hotel. The hotel is outside the center of Zutphen, so do note that it's at least a fifteen-twenty minute walk to the main shopping area and sights, and it might be better to rent a bike or to take the car..

Given the previous reviews (when it was still operating under the Golden Tulip brand), the hotel appears to have improved, and it is now a reasonably good hotel. I wouldn't hesitate to come back, but then again I wouldn't go out of my way to make sure I'd stay here instead of elsewhere.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TerryWrist about Inntel Hotels Resort Zutphen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgium
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“good for longer business trips”
4 of 5 stars Reviewed 14 June 2011

Hotel is in the business area I think a 15-20minute walk from downtown.
It is a 4 star hotel but the room are very basic but clean.
The hotel has a good restaurant, good breakfast and lots of sport facilities.
Indoor pool with silence hours in the evening, fitness area, squash, bowling and indoor tennis courts, midget golf so you wont get bored.
Friendly staff.

  • Stayed January 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ijean about Inntel Hotels Resort Zutphen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pacific NW
1 review
“Golden Tulip - 4* Food and Service”
4 of 5 stars Reviewed 4 July 2010

The Golden Tulip Resort, aka Inntel Resort Zutphen, is a little way from the centrum (city center), 2.2km. Be prepared to bike(!), drive (and park), walk, or bus (#80) into town. Get the breakfast package – It’s good, and the only other establishments close by are a gas station/speedy-mart and a small snack-restaurant.
Minuses:
The rooms are small by American standards. We stacked the small “coffee” table on top of a beside stand just to gain 2 square feet of floor space. We should have asked to have one of the two chairs removed as well. There wasn’t enough space to store a 2nd rollerboard. The first went on a luggage shelf mounted above the room door. The bathroom was small too. If you have a wide butt or are tall, you’ll have to sit sideways on the toilet. The bathtub was full size, however, and the shower worked well.
I have seen a lot of other Golden Tulip reviews that have dinged their 4* rating due to the room, and I agree, somewhat. Everything except for the rooms is 4*. The service and amenities are 4*. However the rooms are small; their bathrooms are small; their layout is poor; and you walk down a dingy corridor to reach them. They hand you a door key (no 2nd key) in the age of electronic door locks. And there are no door deadbolts. It’s obvious that the priorities are the restaurant and sports/bowling facility, above the rooms.
Although shampoo, shower gel, and lotion were doled out liberally, the bar soap was rationed like it was a precious metal. However, the front desk person graciously was able to provide me one from her emergency stock.
No A/C. If it gets hot, prepare to bake. During my stay the temperature reached 37C (98F). There were nights where the room was >85F, making it a tough sleep. The hotel doled out tiny 12” fans (on request) and the one I had rattled so much, I had to resort to ear plugs. I was told by many locals that A/C isn’t necessary for the 2-3 days it ‘sometimes’ gets hot, but the June 2010 hot spell lasted for almost a week.
To be fair, a colleague who was staying at the Eden in town… didn’t have A/C either; had a room as small as mine; and had to pay for parking 8am – 6pm. However, the Eden location is fantastic.
Pluses:
Although the room was small, it was very quiet. We never heard a sound from the other guest rooms, even with our window open. There was a neighborhood party going on Saturday night that lasted until 11pm, but if anything it was amusing, and a temptation to check out the local action.
The entire staff was extremely cheerful, friendly, and provided the highest service. When we asked for soap we got soap. When we asked for a fan, we got a fan. When we asked for ice, we got ice. They were very knowledgeable, spoke very good English, and provided lots of good information/advice. Ask for Rueben in the sports bar. Ask him about the local Lions soccer team and his cutie of a daughter.
All the food was very good and no more expensive than any centrum restaurants. Not only was the food tasty, but the presentation was excellent as well. Our favorite was the Goat Cheese salad in the sports bar and the salmon in the dining room, although we were nicely surprised by other selections as well.
M-F, the breakfast buffet includes oranges and a juicer for fresh squeezed orange juice and “fruitti” yoghurt – our favorites. The juice tumblers are small – I recommend using the coffee cups for juice as well. The cook sometimes spiced up the scramble eggs, which was a nice surprise.
The Wifi was very good (fast) and free. Two computers are made available in the lobby for guest use as well. The front desk will print a few pages for you for free on their b/w laser printer.
Parking is free. Near the centrum, it’s two+- euros/hour.
Other:
Booking a room was a bit confusing. While the Inntel website and other travel sites (eg Travelocity and Expedia) showed no vacancy, Booking.com showed a couple rooms left. I booked through Booking.com and followed up with an email directly to the hotel, and they could not confirm my visit. So I arrived with some trepidation, but I did receive my room. Strangely, Booking.com did not charge my credit card for my stay (like Travelocity or Expedia would), and the Golden Tulip did.
Besides the hotel, the Inntel is the local racquet club, with four indoor tennis courts, two squash courts, and 2 regular tennis courts and 2 clay courts (!) outside. If you want to play on clay courts, here’s a great opportunity! Guests receive a discount.
The Inntel also has an indoor pool and a bowling alley with 10 lanes. The bowling alley was frequented by many young locals throughout the week.
The Fort Bronsbergen Restaurant ($$$), 1.5km away, on the other side of N314 is a must visit for a nice dinner out.
You can save a few euros, service charge, by ordering your food in the restaurant or sports bar and carrying back your own food on a provided tray.
The Wassalon Zutphen (36 Groenmarkt), sandwiched between the Bell Tower and the Camelot Café was the only place we could find to have our laundry done. There’s no coin Laundromat in Zutphen, and the Inntel charges standard, too high fees, for laundry. It’s too bad there’s not a small coin washer/dryer for guests.
Neither the Inntel nor the other two places where my colleagues stayed provided guest accessible ice machines. The restaurant and sports bar rationed ice like it was gold. On request, one or two cubes were parceled out for our drinks and melt within minutes. Ironically the only place that iced a drink properly was McDonalds, on the other side of the tracks from the train station. McDonalds is also air conditioned if you’re looking for a hot spell refuge.
If you drive to the centrum, park at the Albert Heijn supermarket parking lot (Polsbroek 77). If you stay just a few minutes, it may cost as little as a few tens of cents. You can park all day for about 2 Euros. Remember to take your ticket with you to pay (at the lot machine) before leaving the lot, where the machine will take your validated ticket. AH is the place to load up on drinks and snacks, although the gas station/speedy-mart down the street is good in a pinch as well.
Carry a few coins to pay the parking machines. They don’t take American magnetic striped credit cards (only euro chip cards).
Buy a pay-as-you-go unlocked phone or sim for your unlocked cell phone from the T-Mobile store in the centrum (Nieuwstad 14). The rate is very good back to the USA and within Europe, as compared to the Netherlands cell provider KPN.
If you have a car, be sure to visit the Palais Het Loo, as well as other local castles.
Having lunch or dinner in the centrum square is a very nice highlight ($$$).
Thursday morning market is a very nice highlight. It closes at 1pm, so go early, and stay for lunch. I heard about but not go to the Saturday market.
Renting a bike is a fantastic option for getting around town. The place is flat. There are bike paths *everywhere*. Bike rentals seemed to range from 7-10 Euros per day. A one way taxi ride from the Centrum to the Inntel ran 9.5 Euros. The Inntel has 30+ upright bikes in different sizes, and they are all in very good condition. They include a traditional “Dutch” wheel lock and pump.
The post office (postkantoor) ATMs (across from the green phone booth) take Visa (and Plus debit) cards.
A gps is indispensible. Like any other old European city, the streets are a maze of twisty little passages and summer brings about a flurry of roadwork that forces you to detour. Don’t worry about the ‘latest’ maps. I had 4 year old maps for my Garmin and it performed well, although some streets were converted to 1-way and some roundabouts were converted to intersections.
All in all, we had a very nice stay at the Golden Tulip, and would recommend and return again.
We called USA land lines via Skype for $2.99/month.
Inntel: please add A/C and improve the room and corridor decoration and layout.

Stayed June 2010, travelled on business
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Isle of Man, United Kingdom
Top Contributor
52 reviews 52 reviews
Reviews in 43 cities Reviews in 43 cities
63 helpful votes 63 helpful votes
“nice hotel with lots of sports facilities”
4 of 5 stars Reviewed 29 April 2010

April 2010; resort zutphen

Hotel with good sports facilities, such as tennis courts (indoors and outdoors), squash courts, bowling. Those are used by the locals at well. There is a swimming pool, large enough to swim laps (10 meters or so), not clear whether the pool is accessible for non-guests.
Despite the name “resort”, the character of the hotel feels more like a pleasant business hotel, but it will be a very comfortable hotel for other visitors as well.
Ok, the location is nothing exciting, on the outskirts of Zutphen it seems. But bicycles can be hired, and there is plenty of parking space for your car. And the facilities make up for the location.
Rooms are excellent, with huge double/king size bed (one huge mattress, so no annoying gap, but they do have rooms with two singles as well, so state your preference), wide screen tv (remote control with sleep timer!), coffee and tea facilities and free wireless throughout the hotel, including in de rooms. In the room there is a safe large enough for a (small) laptop. 11 inch fitted, not sure whether a 15-17 inch would fit.
The bathroom has a bath and shower (in the bath) with good water pressure.

It is a sports hotel, so the huge soccer photo on the wall is taken for granted, although I would have preferred something more colourful. But I liked the fresh looking laminate floors in the hotel, including in the hotel room.

Food was fine, excellent breakfast and lunch buffet, staff was very friendly, would definitely recommend this hotel for private or business visits.

  • Stayed April 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
Top Contributor
54 reviews 54 reviews
Reviews in 48 cities Reviews in 48 cities
46 helpful votes 46 helpful votes
“sad, sad hotel”
1 of 5 stars Reviewed 31 August 2007

We were triggered by the hotel's offer for a 'romantic getaway in a luxury hotel'.

At arrival, we immediately started hoping that the hotel's outside didn't reflect the state of the rooms. Very uninspiring seventies property.

Unfortunately the room was worse. A smelly, very tiny and outdated room. The tv's remote felt a bit greasy. Why did they present themselves as romantic and luxurious? So we set out to explore the pool area. As pools aren't all that self evident in The Netherlands, we were hoping that part of the hotel would make the stay still worthwile.

The strong smell of chlorine directed us to the pool area. The pool itself reminded me of my swimming lessons back in the seventies. A very unpleasant, unwelcoming environment. There was a an old man changing from swimming trunks back into his underpants at the side of the pool.

What a sad, sad hotel. We decided to checkout, have a stroll through (the lovely town of) Zutphen and drive home the same evening.

We enjoyed our own bedroom twice as much as usual!

  • Stayed September 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Inntel Hotels Resort Zutphen

  • Golden Tulip Zutphen
  • Zutphen Golden Tulip
Address: De Stoven 37, Zutphen 7206 AZ, The Netherlands
Price range (per night):* INR3,946 - 7,503

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