Location is great and so is the beautiful entrance building, which unfortunately hides the boxy concrete structure in which we found our room. Since rates are very reasonable, we did not really mind. However, the rooms really need a touch-up, from the rusty bathroom window to the wrinkly carpet and the broken bedlamps.

I stayed here for three nights and I was very happy with the room, service and breakfasts I had there. Considering the cold outside, the room was warm and cosy. The staff were friendly and helpful.

We stayed here for one night, the location is spot on as right in the centre of the beautiful old town of Zutphen. The hotel looked very nice from the outside. The room however ( we stayed in a standard double room) was small and we felt boxed in, the bed wasn't a proper double size and quite small considering 2 people had to sleep in it. The bathroom...definitely in serious need of updating, even though it was cleaned, it appeared grubby because it is old and clearly done out on the cheap. No shower tray so water go all over the bathroom floor. The wooden staircase from the lobby to the rooms was beautiful and impressive. Service wasn't the best as we had to wait in reception for someone to turn up and serve us,both when we checked in and out. Parking is free next to the hotel after 6pm.

Beautifull hotel buiding but THE rooms are terrible! À prisoncel is bigger! Bed 140cm Side against à wall ! Bathroom dirty! Hotel management doesnt take complains serious! Broken window is reported and no compensations what so ever this is criminal, knowing you have rooms That are far too small and still putting guest in it !disgrace!only comment That you should ask for à upgrade beforehand, never again