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Hampshire Hotel - 's Gravenhof Zutphen – reviews, photos

4.0 of 5
's Gravenhof 6, Zutphen 7201 DN, The Netherlands
Hotel amenities
Hampshire Hotel - 's Gravenhof Zutphen
Ranked #2 of 2 hotels in Zutphen
3.0 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveller rating
    3
    18
    23
    15
    3
Date Rating
England
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great location, hotel could do with updating”
3 of 5 stars Reviewed 2 October 2011 via mobile

We stayed here for one night, the location is spot on as right in the centre of the beautiful old town of Zutphen. The hotel looked very nice from the outside. The room however ( we stayed in a standard double room) was small and we felt boxed in, the bed wasn't a proper double size and quite small considering 2 people had to sleep in it. The bathroom...definitely in serious need of updating, even though it was cleaned, it appeared grubby because it is old and clearly done out on the cheap. No shower tray so water go all over the bathroom floor. The wooden staircase from the lobby to the rooms was beautiful and impressive. Service wasn't the best as we had to wait in reception for someone to turn up and serve us,both when we checked in and out. Parking is free next to the hotel after 6pm.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Diesel77 about Hampshire Hotel - 's Gravenhof Zutphen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gouda
1 review
1 helpful vote 1 helpful vote
“Ripp off hotel! Never again!”
1 of 5 stars Reviewed 3 September 2011
1
person found this review helpful

Beautifull hotel buiding but THE rooms are terrible! À prisoncel is bigger! Bed 140cm Side against à wall ! Bathroom dirty! Hotel management doesnt take complains serious! Broken window is reported and no compensations what so ever this is criminal, knowing you have rooms That are far too small and still putting guest in it !disgrace!only comment That you should ask for à upgrade beforehand, never again

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Hein P about Hampshire Hotel - 's Gravenhof Zutphen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Beautiful building in a beautiful city.”
4 of 5 stars Reviewed 8 August 2011

Comfy and centrally located. This ancient city is perfect for walking. The sights are beautiful and unique to this part of Holland. Find your way to the Pelikaan Coffee Company shop. The coffee is just what fuzzy brained Canadians like in the morning and the adjacent gift shop is worth a look. Zutphen was our destination for a 25 km bicycle trip from nearby Ruurlo. It was a sunny but cool day with a light drizzle of rain for a few minutes. Zutphen is definitely worthy of another trip. The Eden Hotel offered up everything we needed at a reasonable cost. Helpful ladies at the reception desk. Try to get a room in the old part of the building.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KenJCanada about Hampshire Hotel - 's Gravenhof Zutphen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“we are very disappointed”
2 of 5 stars Reviewed 25 June 2011
3
people found this review helpful

We booked the "standard twin room" at € 80,10 per night and got a very , very tiny room, not very clean, lots of dust under the bed, smelly carpet, rotten curtains with big holes in them - probably eaten by a pack of moths; bathroom had a window which could not be opened. Breakfast was so poor ( at € 16,50 / person !!!) that we prefered to have a cup of coffee and some lovely buns at one of the bakeries in the city, only a few yards away from the Hotel.
Service at the reception desk was just disapponting: they saw the I was handicaped being able to walk only by using my crutches: They just did not care and let my wife carry the heavy luggage. We booked this Hotel as it had be recommended by German TV ;they visited Zuphen and made a very interesting report about it......but I suppose that it must have been ages ago... Conclusion: Zuphen = very nice and interesting City, Hotel Eden = outside really nice - inside = the management should have a closer look to what customers understand by "quality"

  • Stayed June 2011, travelled as a couple
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask JOK39 about Hampshire Hotel - 's Gravenhof Zutphen
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GM_Zutphen, General Manager at Hampshire Hotel - 's Gravenhof Zutphen, responded to this review
5 July 2011
Thank you for your feedback. Sorry to hear your stay did not meet your expectations. Do know that we take this very serious and will do our utmost to improve our service and quality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
“Nice hotel, rooms are rather small”
3 of 5 stars Reviewed 16 May 2011

well located in the center of Zutphen
basic rooms rather small
good breakfast buffet
nice terras in front of hotel

  • Stayed May 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DBfromH about Hampshire Hotel - 's Gravenhof Zutphen
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Additional Information about Hampshire Hotel - 's Gravenhof Zutphen

's Gravenhof 6, Zutphen 7201 DN, The Netherlands
Price range (per night):* INR3,835 - 5,725

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