Don`t be fooled - the rooms in the pictures are the few in the tower that cost over $500 a night. All others you book are overpriced, not too clean, basic rooms of a lower standard than you would find at an Ibis motel for a fraction of the price. The `double` room we paid extra for was two twin beds pushed together with chewing gum on the bedframe, an old TV the size of a postage stamp, slippers but no robes, watercolor paintings done by someone`s child and absolutely nothing above the very basic they had to provide. Nothing denoted the luxurious cost. While the accommodations were shockingly disappointing, the front desk staff was pleasant, helpful and professional and the breakfast was satisfactory.

Our family of two adults with our 6 year old daughter stayed in Castello for a week in august and couldn't find a thing to complain.

Our superior room in Casa Marionette was quiet and cosy. Probably the A/C was a bit too noisy but it wasn't a problem as it worked well. The room had an individual entrance from the backside and from the other side we had exit to the beautiful garden and the pool.
We had no lake view but the view to flourishing trees and far mountains was remarkable.
The hotel territory looks like green and stylish tropical garden. We enjoyed every minute of staying.

Hotel staff is very friendly and helpful, making everything for the guests to feel them comfortable.

The hotel is not cheap, but I can recommend Castello to all Ascona guests for its unique charm and hospitality.

We stayed here over the May 1st holiday and paid CHF 348 for a night in a small dbl room with a side-seaview (sea could hardly be seen). The furnishings were shabby and outdated and the room was very small, although it was clean. And the toilettries are sub-standard or let's say nothing which a woman would want to use. Very annoying!

Another thing which was irritating was the street noise at 1am!! As the hotel is located at the beginning of the pedestrian zone next to a main street and a large parking lot, there were youngsters racing around in their cars and on mopeds with loud music and squeaking wheels. So I couldn't even get a peaceful night's sleep on top of it all.

I must say that for the high price, the hotel was very disappointing indeed. The one major plus point was that the receptionist on night duty was very friendly and helpful.

We stayed here for three nights and had a simply charming room with a large balcony overlooking the gardens. The bathroom was superb, the bed very comfortable with soft sumptious linen and the decor was more like a being at home then some grand hotel which felt nice. I think the room had recently been redone as everything was very new and tastefully decorated. The reception staff were very friendly and helpful and made you feel very welcome, with a smile and an acknowledgement if they were serving someone else. Simple things but so vital to the overall feel of a place. We loved Ascona (which can only be described as an "upmarket resort"). One tiny little complaint (which didn't really affect us) was that the sun beds around the pool were commondeered early in the morning and when I settled myself on one that didn't have a towel a rather disgruntled German lady came marching up to me as if I shouldn't be there. I couldn't understand what she was saying but I am sure it wasn't a form of welcome. You can also sunbath around the gardens which are charming and very quite. We ate in the restaurant on August 1st (the Swiss National day) and it was excellent. This is not a cheap hotel to stay in but one that we would deffinitely recommend if budget allowed.