My wife and I are in our early fifties from Northampton in England.

We stayed here for 9 nights. This was our first winter holiday together and our first visit to Switzerland. We booked a package with Kuoni, which was for 7 nights with up to four nights free - we chose 2. We had the option to pay locally for meals which we decided to do because the food was excellent, and it was a great offer 35 SFr (about £14) per person per night. The meals were also fun because there was a printed set menu every night in German - and we don't speak German. Some of our guesses were way off the mark. The menu was varied and included Swiss specialities (eg Rosti). Four/Five courses - coffee and alcohol extra. Good Swiss wine was available, but we felt it was a bit expensive 20-25 SFr (£8-10) for a half-litre bottle. Good continental breakfast too, including superb fresh-fruit-laden Birchermuesli.

The staff were very helpful and spoke very good English. It is a small family run establishment, so don't expect room service, etc. It is worth noting that dinner is served for guests at 7pm.

Our room was in the new block. Superb big clean room and a balcony with spectacular views. (The balcony is handy for keeping your water/white wine chilled as there is no fridge.) TV and phone for those who need them. Efficient heating - we were sweltering in the room when it was minus 10 deg. C outside.

There was a computer avaiable for guests who needed to check their email, etc. We used it to check-in on line for our return BA flight.

All in all a great value hotel, thoroughly recommended.

We would strongly recommend this wonderful hotel in the beautiful village of Kandersteg. Madi and Christian have been superb hosts during several visits and each return is like visiting friends. The accommodation is spacious and decoration is crisp with whitewashed walls and pine finishings. The ensuites are well fitted. The main pluses though are the very friendly service and the food which is exceptional, - The ravioli made by Christian is to die for - and the imaginative menu is changed daily.
Although the hotel no longer has a pool, it has a wellness area and the excellent village pool is a minute along the road.
The scenery around is breathtaking and the hotel and things to do guarantees a wonderful holiday for families.