Hitel is good located, clean and the staff (tries to be) nice.
Dinner: all in all good. But when you ask for a little change in the menu it cant be done. You ask whats in the salad - they say they'll ask but they don't give you the answer. The rice was hard, cooked well but then - i dont know - roasted? Or microwaved? When you aak if there are nuts in the dessert they say no, but there are! So if you're allergic to something - take care!!!
Breakfast: coffe from the machine! If you come after 9am the eggs are gone. There's cheese but not declared what kind.
Oh, btw you have to pay for parking and wlan.
All in all not a four star at all.

Six of us stayed in this hotel for a weeks ski break. The hotel rooms were spacious, spotless & with a wonderful view of the mountains; the meals were superb with several choices of dish for evening meal, the children had their own menu. The staff couldn't do enough to help. Excellent value for money.

Location of the place is excellent for summer or winter tourism. Rooms are very spacious and comfortable. Service in the Restaurant was extremely poor, breakfast service one person has to attend over 100 guests. The friendly Swiss lady tried to give the guest a good service, however she was completely overloaded with work. How can a 4 star Hotel in Switzerland provide such a service. When she was off duty, the service was not even friendly anymore. Dinnerservice was a bit better, however still very basic. Hotel should definitely not be rated higher than 4 star. What for is the beautiful terrace in summer, we could not get served breakfast or even dinner there. After 2 evening meals we decided to go eat outside. The dutch owener couple was not interested in feedback. They listen only to happy guests. Of course they have many happy guests from Holland or other European countries which are happy.

The hotel has now been taken over by new Dutch owners so I am able to compare like with like, most of the previous shortcomings have been addressed notably the underfloor heating which was unbearably hot in the whole hotel, including Lounge, Dining Room, and Bedrooms,
It has been tastefully refurbished throughout,especially the Bar and Lounge areas, whilst the bedrooms now have flat screen TV's with 40 channels and about 15 radio channels. My room was East facing with balcony , two easy chairs. The Bathroom was already upgraded by the previous owners so contained a full length bath, ideal for soaking tired limbs after a day's skiing.
I think I ought to comment on the Dining room, you could sit where there was a table vacant both at breakfast and dinner, ie.there was no dedicated table. The hours were 7.30 - 10am for breakfast with prime time being 8.00- 8.30am with queues for the coffee machine. Dinner was served from 5.30pm -8.00pm personally I would like to see 6.00pm for the children and 7.00-9.00pm for the adults. the menu was all in german so take a dictionary with you as the serving staff spoke little English. There was a choice of three soups ,followed by salad buffet,main course with vegetarian option or a selection off an alternative menu,and finally dessert. The food was good but not excellent, whilst the dining room service was both quick and courteous.
I would certainly visit this hotel again for my skiing holiday being 200m from the ski lift