We booked one night at the Hotel du Parc as part of a package offered by the Baden tourist office, with tickets and a picnic lunch at the Museum Langmatt -- our reason for going to Baden. It is a large, modern, business hotel. We later decided to arrive a day early and then decided to stay another day so we could drive to Zurich, visit the Buhrle Collection, and return before heading for Lucerne.
I’d love to say I loved this hotel, but it had some very strange features. The flat-screen TV was on a curved panel protruding from the wall. The bed lamps were wall lamps with many-colored lights that flashed from color to color.
They advertise air-conditioning, but the unit is called a “cooling ceiling.” According to the guest literature in the room, it cools more slowly, but is more energy efficient. I think it was about as effective as an ice cube being dangled in front of a vent. Although it wasn’t terribly hot outside, the temperature in the room was 80 degrees, and opening the windows didn’t help, even though we were facing north and into a park. The literature also said that fans were available, so we requested one and one of the reception staff dragged a fan on a stand to our room. It really helped, and it ran all the time we were in the room.
But the strangest feature was an absolutely clear heavy glass bathroom door -- I can’t conceive of anything more ridiculous. Not only does it eliminate all privacy, but if one person gets up during the night to use the bathroom, it guarantees that the other person is awakened by the bathroom light. Only an complete idiot could have thought this one up!
But the reception staff were very friendly and helpful, the food good (although very expensive -- they substituted roesti for roast potatoes with our Wienerschnitzel and charged us 5 Euros each). We paid for parking in their large underground garage, as there was no street parking available.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 September 2011
Dear guest, we have read the comments you have made on your stay at the Hotel Du Parc. First of all, I would like to thank you for the time you have taken for writing your impressions.
Although negative inputs are never nice to receive, it helps us always to improve our quality standards and avoid making the same mistakes in the future again.
The hotel Du Parc has a regular cooling system but no classic air conditioning in the rooms and it is according to that not this efficient. Since we have during summertime only a few very hot days, there is normally no air conditioning necessary. If our guest require, there are additional fans available. We are glad hearing that it helped during your last stay.
Some of our rooms have a glass bathroom door. We are checking at the moment various long term solutions for this “problem”. It shows, that modern interior design is not always easy to handle in the daily business.
Referring to the extra charge of 5 CHF for the change of the side dishes we must say, that we are not sure if this might be a misunderstanding. We do not extra charge any changes of the side dishes in the restaurant. The only extra charge of 5 CHF we have in our hotel is for room service, we will make sure that this charge is clearly apparent on the check.
Thank you very much for your compliment for our reception team, they really appreciate it
Hopefully, we could act on your suggestion to your entire satisfaction. We appreciate you as our guest and are looking forward to a second chance welcoming you again in our hotel. We improve the efficiency constantly.
With our best regards, Manuela Frey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC