Our son and daughter-in-law selected the Saratz as a site for a 3 night visit with them and their 3 year and 5 year old children. We stayed in the older section which was comfortable, not stuffy. The well-trained staff worked seamlessly for us all. It is definitely child-friendly. We enjoyed a delightful horse-drawn wagon ride thru gently falling snow flakes while under warm blankets - to a wonderful restaurant at the end of the valley. The early snow continued as we took exciting lifts to nearby mountains using passes provided by Saratz. The in-house chidren's activity room was available and used. A ride to nearby Saint Moritz and the small Giovanni Segantini museum with his wonderful paintings of scenes of people and animals from the Alps even appealed to the children. The breakfast was more than adequate and even provided a children's table of healthy selections. We ate dinner at all of the hotel restaurants and found that although the food and service were excellent, it would be more appropriate for older children to last the 3 hours in the main dining room. The restaurant in the cave for fondue as well as the other one worked well. Having made at least 20 trips to Switzerland over the past 7 years our son and family have lived there - we found this to be the highlight of all trips. The Saratz excelled in warm hospitality that we who live in a southern state of the USA known for its' hospitality would find hard to match !!!

We stay at the Saratz usually for ski holidays. This was our first time herer in autumn. In winter, we always ask for a room on the top floor for a good view (in the Ela Tuff section). Now, we got a room on the lowest level with a patio and sun chairs and umbrella. The weather was warm and nice, so we could sit outside. In summer/autumn, I suggest to ask for room on the lowest floor with a private patio. All other rooms at Ela Tuff wing do not have a balcony. In winter time when its too cold to sit outside, I would go for a room on the top floor with nice mountain view.
The outdoor swimming pool is beautifully located in a big park.

I stayed here for a few days based on the reviews. It was a fabulous stay from the charming bartender who brought my welcome drink and subsequent evening drinks on the terrace, the cheerful breakfast staff that made the day that little bit special to the evening waiting staff at both the saratz restaurant and pincha scena. I took the option to join a hike and a cycle tour which were great fun. I even got up for an early morning swim in the outdoor pool only to find they were cleaning it (it was an hr before it opened). The pool attendant was kind enough to let me do laps in one half while he finished skimming the other. All in all fantastic facilities, food and people in a wonderful setting.

We stayed with our 14month old toddler in the new wing.
Atmosphere is modern and elegant, recently refurbished, with large park with a beautiful pool in the shade by old trees.
Staff and manager are very helpful with children.
Conveniently located close to center of Pontresina and in the heart of Engadin. Diavolezza and other cable car rides are included in summer if you stay at least 2 nights.
Has a variety of restaurants and bars (later also frequented by natives).
Pricing is a bit on the high side, especially if they don't pass on the EURO price you booked with (they charge in CHF).