Amazing from start to finish, the staff were brilliant the room a beautiful apartment we had received an upgrade.
The staff thought of everything, from hot water bottles at night, restaurant and ski suggesting to a little thank you gift upon departure.

The hotel itself is typically Swiss and the surrounding town is quiet but nice, a great place for a romantic break.

I almost did not want to write the review as this is the kind of place you want to keep a secret;)

On arrival given help with car parking and luggage. We had booked a basic double room but were given a far superior room at no extra cost. The spa facilities were almost empty when we used them and this added to the overall sense of pampering. We ate in the restaurant one evening. The meal was relatively expensive but worth it.
There is a warm, friendly feeling throughout the hotel and we would certainly come again. To top it all the hotel is very close to the ski cable car and we enjoyed a breathtaking day on the slopes!

Arrived in Klosters in appalling weather 16/03/11 and left four days later just as the dreadful weather was improving. An otherwise truly disastrous skiing holiday was offset by the excellence of the hotel and the loveliness of the entire staff. Recommended absolutely.

We stayed in summer and got excellent service. There are no problems, everything solved withn a minute: Very helpful at the reception and in the restaurant.
The rooms are a bit old fashioned, but fine overall.
The food in the restaurant is excellent. However, the is not much food on the plate and the prices are outrages.
Bottom line: very good hotel with overpriced restaurant. Fair price in summer, interesting price in winter.