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BEST WESTERN Hotel Des Alpes Flims – reviews, photos

3.5 of 5
Promenada 45, Flims CH-7018, Switzerland
Hotel amenities
BEST WESTERN Hotel Des Alpes Flims
Ranked #11 of 18 hotels in Flims
4.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    2
    7
    4
    0
    0
Date Rating
Richmond
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Decent place. Nothing fancy.”
3 of 5 stars Reviewed 15 January 2012

Spent the weekend in Flims to do some skiing while in Switzerland for work. I picked the Des Alpes because I had stayed there a few years ago. First thing I noticed upon returning is that it is no longer a Best Western property. It would be difficult to tell since everything is still covered in Best Western logos.

The location of the hotel is a bit away from the slopes. Fortunately, the shuttle bus picks up just behind the hotel. It runs about every 15 minutes so if you miss one, the next is just around the corner. Everything else is a bit of a walk away. About 10-15 minute walk down the hill to get to the heart of Flims. Not too bad at all.

The rooms are dated. Everything from the TV, to the lights, to the decor looks like it's out of the mid to late 70's. My room had a wired internet connection but it only worked intermittently. Otherwise, the room was good. Comfortable bed, nice balcony, even a small kitchenette.

Service in the hotel was good.

My biggest gripe was with the restaurant. Specifically, they seemed a bit overwhelmed. With only three people serving tables in a full house on a Saturday night, service was slow. The same for the previous Friday. Pizza and pasta seem to be there thing. Food was good. Breakfast spread was a bit limited but just enough to get the day going.

Other things such as the small indoor pool, ski room and sauna were just fine.

A definite plus is the value. Pretty good rates for the town.

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Madrid
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Very nice place”
4 of 5 stars Reviewed 12 May 2009
2
people found this review helpful

My wife and I stayed there in 2008 and 2007. It is close to the sky station by bus and the bus stop is just behind the hotel (free bus with sky pass). The rooms are good with a small kitchen were you can cook. The pool is also very nice. I would defineteily recommend it, we also got in both years a very good price.

  • Stayed February 2008, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto, Portugal
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“very nice hotel”
4 of 5 stars Reviewed 8 February 2008
1
person found this review helpful

Nice staff. Nice restaurant. small rooms. But above all it was a very nice stay. Would stay there again

  • Liked — location , staff, breakfast
  • Disliked — small rooms
  • Stayed January 2008, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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SF Bay Area
Senior Contributor
35 reviews 35 reviews
Reviews in 32 cities Reviews in 32 cities
230 helpful votes 230 helpful votes
“Great Place; would go back.”
4 of 5 stars Reviewed 3 January 2006
6
people found this review helpful

We stayed here over Christmas and the hotel staff went out of their way to make it a nice holiday for their guests.

We stayed in one of their “Gallerie” rooms after asking to see one. The bed is upstairs in a loft, freeing up the downstairs area for a proper living room. The whole thing was done up in a rustic style with wooden walls and matching décor. We were on the 5th floor which had partially tilted ceilings, so that added to the look. Also had a balcony overlooking the main street, but we heard no noise.

All their rooms have a fully stocked kitchen nook with fridge, stove, dishes, etc. It was perfect for when we came back from skiing and wanted a snack and a hot drink, but without having to go out again.

We took the half-board option and had 4-5 course dinners every night. The food was good, but I must say that it was a bit overdone, with too many flavors vying for attention. Simpler meals would have been better, in my opinion. Breakfast was an extensive continental buffet. Didn’t get a chance to use the pool.

There is a regular shuttle to the skilifts (also to Laax or Falera), but it’s easy to walk in 15 minutes (downhill). Rentals are right next to the lifts, too, so everything is about as convenient as it gets. This is a massive ski area, with something for everyone.

At about 300 Francs a night for a double, it wasn’t very expensive (for Switzerland) but also not cheap. Regardless, we felt that we really got our money’s worth. Definitely more than the 2 stars listed above. I would recommend this hotel.

  • Stayed December 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
England
1 review
7 helpful votes 7 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed 20 February 2005
7
people found this review helpful

Have just had a long weekend here.
Standard room was comfortable but basic - a little overpriced and not large. Be aware that the beds come down from the wall!
We ended up paying a little extra for a larger studio room which was excellent. The main room was on level one, with stairs up to the sleeping area!
Food was really excellent - breakfast also great and available in the room for a very small extra charge!
Indoor parking was approx 15usd per day - but worth it as it snowed the whole time!
Friendly staff, nice indoor pool.
The lifts are a 15 minute walk down the hill - though the town bus runs every 20-30 minutes. You can leave skis and boots at the hire place next to the lifts - well advised.
Skiing was excellent.
Overall good value.

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Additional Information about BEST WESTERN Hotel Des Alpes Flims

  • Best Western Flims
  • Flims Best Western
Address: Promenada 45, Flims CH-7018, Switzerland
Price range (per night):* INR5,280 - 13,617

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