I stayed in Hotel Suisse for a conference, hence I did not choose the hotel myself. However, it was pleasant and provided us with all we needed.
IMPORTANT: the street name has recently changed. The address used to be Grand Rue 55 but now the correct address is Rue du Village 55. If you are using an online map engine, be sure to double check. In particular, the map at TripAdvisor is correct, but typing the outdated address into Google maps leads to a wrong location. Even worse, a local online map (map.search.ch) marked the hotel itself at that same wrong spot. I was lucky to spot the discrepancy, e-mailed the hotel, and got an answer almost immediately with the explanation.
In general, the staff is very nice, friendly, and multi-lingual (English, French, German is the minimum). Reception is not 24/7, so if you are arriving later than 11pm, you are advised to notify the hotel, so that they could give you an access code and leave a key.
There is nothing much to say about rooms except that, to my taste, there are too few electric outlets. You might not be able to plug in a computer while simultaneously charging a phone and accumulators for a camera. TV in the room has about 40 channels in English, French, German, and Italian. My only other complaint is that by default you are only given one soap, which then needs to be constantly moved between the sink and the shower. But I am sure, asking for a second soap, which I was too lazy to do, would solve this problem.
There is a very modern looking elevator with touch-screen-style buttons that are very hard to press, but at least you will not need to carry your luggage up and down the stairs.
Free wireless Internet on the ground floor is great, worked flawlessly even when many people use it simultaneously. Reportedly, you can even get connectivity in some rooms on the 1st floor (2nd floor in American system). And there are enough places with comfortable armchairs on the ground floor where you can sit and browse the Internet on your laptop.
Contrary to some previous posts, the midday teabreak is not free: it costs 12 franks per day (and is of course optional). Also the smoking ban has been instituted in this canton of Switzerland, so the hotel is completely non-smoking, bar included.
The hotel has a ski room, a restaurant with reasonable breakfast (nothing spectacular though), and some conference facilities. In fact, they seem to run a conference hall in an adjacent building where our conference took place. But this hall was very cold all the time. Maybe the meeting rooms in the hotel itself are better though reportedly smaller.
If you are there in the winter, beware of icicles. The traditional roof shape seems to create a lot of them, including around the hotel.
The bar in the hotel is not open every day: they may close if there are no customers, but you can still ask them for a beer if the barman has not left yet.
As I said, the price is a little high to my taste, but I did not make a comparison with other hotels. And if you are prepared to pay anyway, do get a mountain-view room. The views are spectacular, and the street noise will not bother you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC