I have had the pleasure to stay here twice recently on short business trips to the Schmallenberg area.
This is by no means a business hotel, lets understand that from the out set. It is a leisure hotel, so in all fairness, ti is unfair to criticise some of the little niggles I could have had, arriving here and expecting it to be a business hotel.
So what can I say. From arrival to departure, a wonderful service from a wonderful family run hotel with very friendly helpful staff. WOnderful food, produced from seasonable and local produce.
I had two types of room, one of the older ones, ( single) which was very comfortable, very clean, if perhaps a little dated, but fairly typical of some historical hotels all over Germany which have increased and expanded through time. Perfectly comfortable, very clean, and cannot be faulted, except from the aesthetics, but then, I prefer modern, to classic.
My second stay was in a comfort room with balcony. Much more my style of room, large and spacey, plenty of work space. My only criticism, is the placing of the sofa and coffee table under the suspended light, which I must have hit my head on 10 times when standing up.. but in all honesty it became a bit of a joke...!
FRoma businessmans point of view, early morning, the water was not so hot, but as breakfast does not start till 730, its understandable that in the interests of ecology and economy that the boiler might not run 24/7.. thisis a leisure hotel after all.
Arriving at 700 for breakfast , having failed ot note the 730 start, the staff were so apologetic, but brought us coffee, still in the silver coffee pots, and with full service. (That evening the same member of staff asked if we needed early breakfast the next day and offered to sort something out for us.. We declined as we pointed out we were leaving at 330 am and couldn't possibly expect even coffee at that time.. )
We were unable to partake of all the facilities the hotel offers, which was a real pity, and so good was my experience here that I already decided one day soon to take my wife here for the weekend, to properly enjoy the hotel, area and faciities.
A really wonderful service and all the positives fr out weighed the (businessman's) negatives, ot at least the businessman getting up in early morning.
Night time, wonderful to sit by the fire with a large heffeweizen, and to be served upon by a great team in the restaurant, and for the staff to actually know your name and address you by it.
Cant compliment the place enough and look forward to returning here a third time.
