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Mercure Hotel Hameln – reviews, photos

4.0 of 5
164er Ring 3, 31785 Hameln, Lower Saxony, Germany
Hotel amenities
Mercure Hotel Hameln
Mercure Hotel Hameln
Mercure Hotel Hameln
Mercure Hotel Hameln
Mercure Hotel Hameln
Mercure Hotel Hameln
Ranked #3 of 13 hotels in Hameln
4.0 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    12
    23
    7
    5
    0
Date Rating
North Yorks
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Hidden charges !”
2 of 5 stars Reviewed 15 January 2011

The Mercure Hotel was clean and in a excellent position for walking into town - but we were very disappointed in the charges for almost everything. No hospitality tea/coffee without a charge! No snacks ( biscuits etc) without a charge. No complimentary bottles including water without a charge. The smoking area outside at the rear of the hotel was ok BUT the smoke drifted up into our room which wasn't very pleasant. Very noisy corridors - very echoey, telephone ringing for no apparent reason in room and toilet making a gurgling sound - maybe twice/three times a night - during the night wasn't very welcoming either. The staff appeared to be pleasant enough but not very happy and friendly as you would have thought being in the public sector. On leaving, no-one asked if we enjoyed our stay - just seemed to eager to take the money for all the hidden charges. Would not stay there again.

  • Stayed December 2010, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Marktbreit, Germany
Top Contributor
55 reviews 55 reviews
Reviews in 42 cities Reviews in 42 cities
37 helpful votes 37 helpful votes
“No air conditioning...”
3 of 5 stars Reviewed 21 July 2010

I was staying at the Mercure for one night in July 2010 with my wife. Overall, we didn't have so much to complain about, the Mercure Hameln is offering what you would expect from a Mercure hotel: clean and comfortable rooms. Nevertheless, we were in Hameln during the heat-period, with around 35°C temperatures. I was assuming that a Mercure would offer an A/C system, but unfortunately I was wrong. It was certainly 4-5 degrees hotter in our room than outside, really sticky thus! Although we left the door to our terrace open all night, we didn't have the feeling it would get fresher in our room. Consequently, we absolutely didn't sleep at night...
Apart from this, the usual problems with Accor hotels: every service costs extra: 16 € per person for breakfast (which is really exagerated!), internet etc. If you already pay near to 100 € for a standard double room, which I find a lot for a small city in the middle of nowhere, I would at least expect the breakfast to be included (or at a reasonnable price).
The location is ideal: very quiet, near to the theatre and a nice park and just 5 minutes walking to the historical centre.
If the wheather would have been "normal" in Hameln, our stay would have been ok. But due to the absence of an A/C, our stay was rather uncomfortable...

  • Stayed July 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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York
Contributor
19 reviews 19 reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Great hotel!”
5 of 5 stars Reviewed 3 September 2009

Wonderful place for a trip to Hameln - the staff were helpful & courteous. The room was amazing - everything previous reviewers have commented on - balcony overlooking the city, our family room was actually a suite which was fantastic! Wonderful breakfasts! huge pool, great changing area - obviously shared with residents but so large that there was no problem with us and the 4 or 5 residents using it! Thoroughly enjoyable stay.

  • Stayed May 2009, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bangalore
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
“Pretty little snowflakes”
4 of 5 stars Reviewed 12 May 2009

The hotel is located at a centrally located place near the famous Piedpiper fairy tale enacting place.The breakfast is good and for a vegerarian you get a very good breakfast even everything else is also there.
my jet privelege card no is 100859544

  • Liked — It has a good view
  • Disliked — wifi should have been there in the complete hotel as complimentary in todays times.
  • Stayed March 2009, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Bern, Switzerland
Senior Contributor
26 reviews 26 reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Huge swimming pool, great breakfast”
4 of 5 stars Reviewed 25 April 2009
1
person found this review helpful

I stayed at the Mercure Hotel in Hameln for 2 nights. They offered an impressive breakfast buffet with freshly made gateaus and flans, a nice selection of hot and cold dishes and beverages. Complimentary bathrobe and access to an indoor swimming pool which is huge. It is located in an annex, quite some steps from the main building, open until about 10pm and if you go there after sunset it can get a bit spooky (a common problem of many spa or pool areas in hotels, as here: often a bit isolated, cool and gloomy, especially if you are alone)! Good location, only a few hundred meters from the centre of the old town.

  • Stayed December 2008, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Mercure Hotel Hameln

  • Accor Hotel Hameln
Address: 164er Ring 3, 31785 Hameln, Lower Saxony, Germany
Price range (per night):* INR4,780 - 8,448

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