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Hotel Bergstrom – reviews, photos

4.0 of 5
Bei Der Luner Muhle, 21335 Luneburg, Lower Saxony, Germany (Formerly Hotel Luneburg)
Hotel amenities
Hotel Bergstrom
Hotel Bergstrom
Hotel Bergstrom
Hotel Bergstrom
Hotel Bergstrom
Hotel Bergstrom
Ranked #3 of 18 hotels in Luneburg
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    26
    13
    5
    2
    0
Date Rating
1 review
“Location much nicer then the hotel.”
2 of 5 stars Reviewed 28 November 2011 via mobile

If we start with was is positive the location of the hotel is truly excellent. Hotel rooms are also ok we had a suite and our kids had a standard room. Take the room, you do not get much extra with a Suite.

The Problem with the Hotel is the restaurant, in particular the breakfast. Not enough seats, unclean, unfriendly Staff. In General Plan plenty of Time if you use the restaurant, the Service Takes for ever! The quality of the Food is rather good, but when you wait for 1 Hour between 1&2 course......

  • Stayed November 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Eleonora97 about Hotel Bergstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven Flecke, Manager at Hotel Bergstrom, responded to this review
1 December 2011
Dear Eleonora97,
thank you very much for your open critique!
We have already spoken with our staff about the problems you have mentioned and we promise to avoid those misstandings in the upcomig future.
We would be happy to welcome you in the future, to proof, that we are always work on our correction of those defects!

With very kind regards,
Sven Flecke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Very nice hotel, nothing negative to say”
5 of 5 stars Reviewed 11 March 2011
1
person found this review helpful

Had two very nice nights at bergstrom. Enjoyed the central location, used the gym, had a nice dinner, a glass of wine in the bar and the river has a good running trail. Free parking and internet.

  • Stayed May 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mindcom about Hotel Bergstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiesbaden, Germany
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Heartwarming”
5 of 5 stars Reviewed 28 January 2011

We have taken the opportunity to spend a few days at the Hotel, which we had stayed at before, over the Christmas Holidays. We spent a wonderfully quiet and relaxing time, with well-cooked and well presented dinners. This time we had a room in the Abtsmühle, one of the old mill buildings, with a splendid view over the the Ilmenau, accross to the old crane - lovely ! Also knowing the suites in the mill tower as well as rooms in the modern part of the Hotel, we can say that it was enjoyable everywhere.
Food is very pleasant if not top gourmet level, nothing displeased us.
We will certainly come again.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Hurlu about Hotel Bergstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“What a Fantastic Location”
5 of 5 stars Reviewed 17 September 2010

What a fantastic location is this complex of buildings in the very historic part of the town, & what picturesque surroundings! So relaxing and pleasant! 10 minutes walk from the station and 35 minutes by train to Hamburg also adds value to the location.
The room was huge & impeccably clean, the food was standard 4* excellent. A bit overpriced to my purse, I would not stay there on my own. Business facilities were standard 4*, although my colleagues had continuous problems with WiFi connection.
I am neither a German but would call this hotel 'international' enough, contrary to some previous reviewers.

  • Stayed July 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask polynesian1 about Hotel Bergstrom
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Wales
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Fantastic hotel in a fantastic location!”
5 of 5 stars Reviewed 4 August 2010

It's difficult to know what to say about this hotel - it's a beautiful hotel with fantastic staff in a lovely location. We didn't have breakfast but did have lunch in Mama Rosas which was absolutely lovely.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask veeski about Hotel Bergstrom
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Additional Information about Hotel Bergstrom

  • Bergstrom Hotel lüneburg
Address: Bei Der Luner Muhle, 21335 Luneburg, Lower Saxony, Germany (Formerly Hotel Luneburg)
Price range (per night):* INR8,504 - 13,506

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