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Mercure Hotel Wings Frankfurt Airport – reviews, photos

4.0 of 5
Anton-Flettner-Strasse 8, 65479 Raunheim, Hesse, Germany
Hotel amenities
Mercure Hotel Wings Frankfurt Airport
Mercure Hotel Wings Frankfurt Airport
Mercure Hotel Wings Frankfurt Airport
Mercure Hotel Wings Frankfurt Airport
Mercure Hotel Wings Frankfurt Airport
Mercure Hotel Wings Frankfurt Airport
Ranked #1 of 2 hotels in Raunheim
3.5 of 5 stars 115 Reviews
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115 reviews from our community

    Trip type
Traveller rating
    12
    51
    33
    14
    5
Date Rating
Canberra, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“clean and friendly”
3 of 5 stars Reviewed 10 February 2012

First thing to note is that, although this is listed as an airport hotel, it is about half an hour bus ride from the airport. But this is generally not a problem because there is a shuttle bus. It goes from Terminal 1 and I arrived in Terminal 2, which meant I had to catch a shuttle to T1 then the hotel shuttle from there. Luckily, the hotel shuttle was waiting when I arrived.

The hotel itself is OK. Not fancy, but clean and decent. There was some hopeless problem with key cards - none of them would work, even though the staff made several new ones and changed my room 3 times. But the staff could not have been more friendly, and were happy to change my room yet again when I found the one I stayed in above the kitchen was filled with cooking smells. The room I eventually settled in was basic, but quiet and odour-free. The bed was comfortable and the bathroom was clean and modern.

Breakfast was good, and again, the service was friendly.

Room Tip: avoid the rooms on the first floor above the kitchen
See more room tips
  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lovethattravel about Mercure Hotel Wings Frankfurt Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Lund
2 reviews
“Room, location OK, breakfast not really”
3 of 5 stars Reviewed 29 January 2012

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
uk
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
“excelent service with a smile”
5 of 5 stars Reviewed 24 January 2012

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask derekwestall about Mercure Hotel Wings Frankfurt Airport
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Seoul
1 review
“Check shuttle bus time table”
4 of 5 stars Reviewed 21 January 2012

Be carefull, you need to check shuttle bus time table.
This year has been cahnged and check before arrive airport.
It's not available after 10:00PM and between 10:30~11:30AM.

Except transportation, very good!

Stayed January 2012, travelled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Top Contributor
123 reviews 123 reviews
Reviews in 72 cities Reviews in 72 cities
100 helpful votes 100 helpful votes
“The service ruins this hotel...”
2 of 5 stars Reviewed 14 January 2012

Firstly, I should say that the room itself (I was in 106) was excellent. Big bed, lots of room to move about, a minibar fridge with room for my own stuff, good hot shower, windows that really opened, etc. The gym was small but had a bike, treadmill, elliptical machine, etc. Also the Sauna was nice.

But the front desk staff and the shuttle bus service ruined it quickly. One young lady who was there in the evenings was an exception, but for the others I really got a lot of bad info, not sure if it was the language barrier or what. (But I would expect the staff of a large, airport branded international hotel to have a decent command of English!) The shuttle bus service is deplorable. I happened to arrive at the airport when the driver was having his tea break and rather than wait 2 hours, paid EUR 24.55 for a taxi. At weekends, the shuttle is via taxi and is once per hour only.

This hotel is not nearby the airport, it is at least 10km away. If you walk to the S-bahn station at Raunheim, it is 15 to 20 minutes. Then the train into the Hbf is another 15 minutes. From the hotel to the Domplatz, with trains ready when I was, took 55 minutes. Take that into consideration when you are comparing price and convenience.

The breakfast is EUR 18 per person, I skipped it and walked 5 minutes to the Toom Hypermarket at the end of the street. It is open from 08:00 until 22:00 Monday through Saturday and you can make yourself one huge sandwich for a few quid, they also have a cafe inside. There is a Chinese place nearby, but otherwise it is pizza and kebab houses in the town. Of course the hotel has a bistro but it is expensive (their more reasonable priced restaurant is not open every night!). Wifi is EUR 9 per 24-hours, this seems fairly standard for the area.

An alternate way to reach the hotel from the airport is bus line 72, towards Russelsheim and leave the bus in Rauheim, at Egerlander Strasse. The hotel is then less than 5 minutes walk, up the Mainzer Strasse, turn right at the lights, you will already see the hotel set back on your right, just follow the street around. This certainly beats the lengthy S-bahn hike with your luggage!

I am not sure if I will stay here again, it would have to be a fab price. It was just very disappointing with the whole shuttle and reception situation. Sorry I dd not take any photos, but the time I got there and checked in, I was in no mood to take any!!

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask dgrbleu2 about Mercure Hotel Wings Frankfurt Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mercure Hotel Wings Frankfurt Airport

  • Mercure Wings Frankfurt Airport
Address: Anton-Flettner-Strasse 8, 65479 Raunheim, Hesse, Germany
Price range (per night):* INR3,977 - 11,258

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