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Strandhotel Glucksburg – reviews, photos

3.0 of 5
Kirstenstrasse 6, 24960 Glucksburg, Schleswig-Holstein, Germany
Hotel amenities
Strandhotel Glucksburg
Ranked #1 of 8 hotels in Glucksburg
4.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    20
    7
    2
    1
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Date Rating
dubai
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Price performance ratio out of balance”
3 of 5 stars Reviewed 17 August 2011

For the hefty price tag you arrive with great expectations. The first disappointment occurs upon arrival, when you have to deal with your luggage on your own, and a frosty german welcome. Overall, the hotel has a great location, and the product is well looked after and maintained. Unfortunately there is little service culture one can feel through the hotel. Though a number of employees stand out with their individual performance, such as Daniel and his female colleague in banquets, also Susanne in the restaurant, and a lovely young, blond lady at reception. But the rest of the team generally appear to be too busy to deal with guests, or to be friendly, or even make a guests' stay more pleasurable. No management presence has been observed during the 4 days we stayed, nor has management introduced themselves. Considering that we were part of small wedding group, who decided to spent this very special day in the hotel, this is very poor. Food was very good, a very pleasing Scandinavian atmosphere, but very overpriced for the actual service performance received!

Room Tip: Insist on a sea view room WITH a balcony!
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  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jorgm about Strandhotel Glucksburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina Nickel, Manager at Strandhotel Glucksburg, responded to this review
1 March 2012
Dear Jorgm,
thank you very much for your review. We are really sorry to hear that you were not happy with our performance. We discussed it in our team and apologize for it. Our scandinavian philosophy contains a hearty together between guests and employees and usually every of our employees should represent that philosophy.
We would appreciate if you could contact our Marketing and Sales Manager ( Sabrina Nickel - snickel@strandhotel-gluecksburg.de ) so we could discuss the issue personally.
Thank you very much - kind regards from Strandhotel Glücksburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not worth the price, low service.”
2 of 5 stars Reviewed 2 April 2011
1
person found this review helpful

After doing some research and comparing prices, we decided to book an apartment which this hotel also offers. Looking at the webpage, the apartments are nicely equipped in modern Scandinavian style. On the phone we were promised to get an apartment on the upper level like the one advertised.
On arrival an untrained receptionist gave us the key, but was not able to exactly tell us where the apartment was located.
The identification in the adjacent house is confusing and it took us three trips to the reception and a search through the house until we found the right door. (Key showed room 808, which actually was room 8). Although we had booked for three people, only two sets of towels and pillows were provided. So another trip to the main house, asking for towels and pillow was required.The apartment was not on the upper level and the interior was nothing comparable to the apartment shown on the webpage.

  • Stayed March 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jangrode about Strandhotel Glucksburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina Nickel, Manager at Strandhotel Glucksburg, responded to this review
1 March 2012
Dear Jangrode,
thank you very much for your review - first of all we are really sorry that our answer is so late. We are very sorry to hear that your stay in our apartement did not satisfy you. Please be sure that this did not represent the standard of our hotel.
We would appreciate if you could contact our Marketing and Sales Manager ( Sabrina Nickel - snickel@strandhotel-gluecksburg.de ) so we could discuss the issue personally with you.
Kind regards from Strandhotel Glücksburg
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Opava
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Superb”
5 of 5 stars Reviewed 10 February 2011

beautiful and quiet hotel, room was absolutely clean and furnished in scandinavian style, excellent bad and pillows, quick internet, very rich breakfast, it was definitelly worth staying there for 99,- EUR/night. Next time when I go to Flensburg I will definitelly book this hotel

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cecil1Opava about Strandhotel Glucksburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina Nickel, Manager at Strandhotel Glucksburg, responded to this review
1 March 2012
Dear Cecil,
thank you very much for you review - we are really happy to hear that you felt comfortable in our hotel.
We are looking forward to welcome you again soon!
Best regards from Strandhotel Glücksburg
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Munich, Germany
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Simple yet elegant”
5 of 5 stars Reviewed 2 August 2010

I just loved the atmosphere in this hotel: so quite, so serene, so white and simple, yet extraordinary stylish and beautiful. The hotel is very cosy, the interieur in scandinavian style decorated, with a lot of wood and simple lines. Breakfast was rich with choice but also other wishes were also fulfilled. The service was impecable... you have a feeling that you are part of a big family. I also used gym and sauna intensively and it was also very good: gym rather small but with right machines and several different sauna areas...

  • Stayed November 2009, travelled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ninichissima about Strandhotel Glucksburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina Nickel, Manager at Strandhotel Glucksburg, responded to this review
1 March 2012
Dear Ninichissima,
thank you very much for your review - we appreciate a lot that you felt a little bit like "home" - that is our philosophy!
We are already looking forward to welcome you again soon!
Best wishes from Strandhotel Glücksburg
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Addis Ababa, Ethiopia
Top Contributor
135 reviews 135 reviews
Reviews in 72 cities Reviews in 72 cities
71 helpful votes 71 helpful votes
“Easy to give this one a 5 star rating”
5 of 5 stars Reviewed 5 July 2010

This is a very beautiful place, albeit pricy. Let me get my only grudge off my chest right away, I was part of a big wedding party and showed up quite early and asked if there was any way to get a room earlier, but they stuck to their 15:00 check in rule (i needed to change badly). Then I ran into other people from the same party, and THEY got their room EARLIER ... so .. back to the front desk, and the 2 cute ladies there tried everything to accommodate me and to top it off, we were upgraded to the 'romantic suite' ... which was just great.

We had a really good time, the suite was super clean (even though I had rushed the cleaning crew) and 2 rooms, 2 TVs, one of them with internet / wireless keyboard ... just posh.

Another thing I really enjoyed was the breakfast next morning. Very lush, including Prosecco and the very typical north sea briny shrimp, which you can buy at fish stores for 3.99€ / 100gramms, and they had a big portion, no stinginess detected. Also smoked salmon, and eggs either soft or hard boiled ...

I'd love to go again ... if I ever run across a great offer and get upgraded again :)

One thing I found a bit weird, the website and promo material makes it look like the beach belongs to the hotel, but it is a public beach that you actually have to pay for to get on. I think the hotel could easily put that into the (steep) room price.

  • Stayed July 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask caipirina about Strandhotel Glucksburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina Nickel, Manager at Strandhotel Glucksburg, responded to this review
1 March 2012
Dear Caipirina,
thank you very much for your review - we are glad to hear that your stay satisfied you and that finally you enjoyed staying in our suite.
We are really looking forward to welcome you again soon!
Best wishes from Strandhotel Glücksburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Strandhotel Glucksburg

Kirstenstrasse 6, 24960 Glucksburg, Schleswig-Holstein, Germany
Price range (per night):* INR8,570 - 15,739

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