My friend and I traveled throughout Germany for 12 days with the primary purpose of visiting her very eldery Aunt in Weimar. I made reservations at the Seehotel for 3 nights. We checked into the hotel on a very hot day and were given the keys to 2 single rooms on the 5th floor. We got into the elevator and no 5th floor. I returned to the desk and was told that we needed to go up to the 4th floor and carry our luggage up a very long staircase to the 5th floor. Since we were away from home for such a long time, our suitcases were heavily packed. The scale at the airport in Frankfurt said 49 pounds. I never expected to have to carry my own luggage up a long flight of stairs at the #2 rated hotel in Friedrichshafen. There was no offer of help from any hotel staff. When we did arrive in our rooms, the air conditioning had been turned off and the temperature was at least 90 degrees. It took 2 days for the room to cool. You would think that the hotel would at least turn the air on to 80 degrees anticpating our arrival. The room was so barren that it reminded me of a jail cell you see in the movies. One threadbare towel and one super thin pillow and nothing to wash one's body with and no toiletries. I had to repeatedly call to the desk for our rooms to be cleaned and to provide more towels and pillows. When I finally complained to a manager, he promised to provide help with our luggage down the stairs. When we checked out, the manager gave me two bright yellow duckies to make up for our inconvenience. Amazing. The cost of the single room was $160 USD per night. I wish that I had known about of the condition of the single rooms so that I could have chosen another hotel or another city nearby. I have planned at least 20 trips both in Europe and the US using solely the advice from my fellow travelers on Tripadvisor and have never had any problems until now. I feel that the traveling public needs to know that if you plan to stay at this hotel in a single room on the 5th floor, that you can expect the worst accomodations that I have stayed in anywhere, ever. And considering the price, this is a truly a sham. Denise L. Dennis, Cooper City, Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC