Recently stayed at this purportedly 4 star hotel and it really was no better than a Travel Inn.
Ok where to start. The good bits:
The reception looks clean and smart.
The restaurant food was very very good
Now the bad bits:
The pillows in the room were ridiculous. I have never ever ever slept on pillows like these in my life, they were little more than very small bags of rags, even with 4 of them it was extremely uncomfortable.
The Duvet on the bed was a single duvet on a large double bed.
The internet was sporadic and two nights of the six I stayed it wasn't working.
The internet was expensive
The maid service was minimal, they make the bed and that's about it
Other peoples hair was on the bathroom wall in the shower.
They provide no shampoo, shower gel. Just a container of generic rubbish bolted to the bathroom wall.
The Bar is often closed so if you want a beer before you go out for dinner you have to sit in the restaurant.
All this for 120-160 euro a night.
There is NO WAY this is a 4 star Hotel !!!!
- Accor Duesseldorf Neuss
