4th time here - 3rd Chalet. Booking direct with Eurogroup seems best value for us - renting the whole chalet and self-catering. It's far more convenient when feeding fussy kids. We have stayed in: Lena - loads of room in the living / dining area - 30sec walk to the slopes. There were issues with the boiler and water when we stayed (this was 2005). Isobelle - loads of room. Would have slept 20 but there only 10 of us - 1min walk to slope. Anika 2 - we have stayed here twice (inc mar 2009) smaller living area. Top floor has 2 twin bedrooms with en-suite and a double room with en-suite. 1st floor has 2 twin rooms both with en-suite as well as kitchen / livingroom /diner. Ground floor has twin bedroom with en-suite but is small (just about big enough for our friend and her baby!) Ski & Boot storage but NO ELECTRIC BOOT WARMERS!. There is a hot tub which decided to start emptying itself 2 days in - cue large puddle on the ground floor - once refilled it stayed filled although by the 5th day it was starting to whiff a bit. The location is the selling point for this chalet - ski to and from the front door - especially now all the kids are skiing

Great location, chalets are beautiful and are really well equiped, especially kitchen and lounge. We loved the fireplace, the sauna, the large ski room. the plus : bread delivery and the views.
the team was helpful, they dealt with noisy water tank very quickly, the whole family would recommend.

We booked our chalet through Eurogroup. The Brochure description led us to believe that we were going to a well serviced accommodation, with a high level of luxury amenities. What we found on our arrival was a not particularly clean chalet, one toilet blocked (the rep said that he was aware of this but he couldn't get a plumber for a couple of day!) the fire place which features prominently in the brochure was not working; one of the Jacuzzi baths was not working (had never been wired in!). There was an awful smell of sewerage coming from the shower in one of the rooms. Most of the rooms were without light bulbs and no light in the sauna, which made it unusable. (The rep brought over some light bulbs and unsuccessfully tried to deal with the pluming issues). The chalets was sold to us on the basis that it could accommodate 10/12 people (we were only eight) but there was insufficient pots and pans to prepare even the simplest of meals for the eight of us. The rep simply smiled back at us when we complained and shrugged his shoulders. Eurogroup need to improve their act. They won’t be getting our return business. We only got 80% of what was promised by them. Shame because they got 100% of our money! Skiing was great and the location is great for ski-in-ski-out. The chalet is 15 minutes to the local shops and facilities - all downhill - 30 minutes uphill with the shopping!

I spent a week in Alpe d'huez with AIRTOURS January 2007

This is my second time in the resort and it has great runs and plenty of variety. However I would NOT recommend going with AIRTOURS to Chalet Altiport, We booked for 9 people and had to take a triple room (for which we were charged extra) the rooms in the chalet Altiport are tiny and every door you open knocks into something like a bed and consequently does not fully open. The rooms are essentially single rooms with two beds in them or very small doubles, the triple room we had has bunk beds which may be o.k for the kids but not ideal for three 30+ yr old men.

The extractor fans in the toilets do not work in any off the rooms and when we reported this to the reps we were told to tell the chalet staff who advised the maintainance man who said that they have never worked since the chalet was built (not any use to us and in such a small room they needed to work!!).

I have to say though that the chalet staff Patrick and Jake are excellent, they were always helpful, fun and cooked good meals One other thing is that the chalet is out of the main resort, about 25-30 mins walk to the main bars which is o.k going there as its downhill but becomes a test of endurance on the way back when you have had a drink or three in sub zero conditions and its all uphill.

In closing I would recommend the resort, but not with AIRTOURS as after being shoe horned into my seat on the plane (the people in front of you are almost sat on your lap) and then sharing tiny rooms it's worth paying the difference staying in the main part of the village and going with a tour operator that provides better accomadation.