just returned from les melezes,we arrived at 1 pm with the rep expecting to find our room key in the safe, no such look ,we had to leave our cases etc in a insecure room until 5pm,so one of our party missed a afternoon skiing. not a good start. its one big plus is its position near the main lifts. other than this and the fact its warm with hot water it has few other plusses. the rooms are small, beds old and uncomfortable. all you get are your sheets, no towels ,no cleaning fluids or cloths , not even a toilet roll. during the stay the kettle broke but we were unable to get a replacement as reception was closed all day,as is often the case. the hotel is a good 10 mins walk from the busy part of the town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 March 2011
Many thanks for you response following your stay with us. We are pleased you enjoyed the central location. We are sorry to hear that you had trouble accessing your accommodation and apologise for the inconvenience caused. We are also sorry that you were disappointed with the furnishings and size of your apartment. Our website and brochures outline room dimension, sizes, furnishings and equipment available. We do encourage that bigger groups upgrade to bigger rooms to ensure they have enough space to be comfortable. Our website and brochures also list the additional costs for "bolt on" extras such as towels, cleaning kits, parking etc. This allows customers to work out a total budget prior to booking. Again, thank you for taking the time to post a detailed review. We are committed to improving our standard of accommodation whenever we can therefore your comments are very helpful.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC