Unfortunately I've never seen the hotel from inside, although I paid for the room. I've booked a room on the hotel website. Due to our delayed flight, we arrived quite late, around 2 a.m. As the hotel website showed a symbol "open 24 hours", I didn't expect a problem. But there was one. Upon arrival, the reception was closed. There was only a key distribution maschine, which neither accepted my credit card nor the booking number. So we had to leave to find another hotel (the first available that night was 2 hours later in clichy).
On my next credit card statement, the hotel charged me for the booked night. I complained about that by e-mail, and the manager answered that the reception closes at 11 and the machine only accepts french credit cards, so I should have called before. He doesn't know the content of his website, and he wasn't able or willing to name any other responsible person in the campanile head office.
So - never again Campanile Peronne, and never again any other Campanile hotel.
- Campanile Hotel Peronne
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