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City Hotel – reviews, photos

2.0 of 5
3, rue Antonio de Hojas, 60 000 Beauvais, France
Hotel amenities
City Hotel
Ranked #5 of 14 hotels in Beauvais
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    2
    5
    8
    7
    0
Date Rating
Andalucia
1 review
“Overpriced and bad attitude by staff”
2 of 5 stars Reviewed 4 June 2011

We paid extra for a room overlooking the park and considering the hotel advertises soundproofed rooms we were hoping to sleep well. The main internal doors also have notices asking guests to be quiet after 10pm. We were awoken numerous times throughout the night by very loud banging, as if someone was slamming their door as hard as they possibly could. It reverberated through the wall of the room.
The next morning we went for breakfast across the road, leaving the 'Do not Disturb' sign on the door. On returning we were shocked to find the door of our room propped wide open for anyone to enter and our twin beds had been removed. We had left all our belongings in the room. A minute later a man entered the room and plonked down a double bed base. He left, then returned a minute later with the mattress. No one word was said to us - not an apology or excuse me.
When we complained to the receptionist about the noise in the night she said "there is a party of 40 staying here for 2 nights. It is good business for us, although maybe not so good for you". Why does it mean that the other guests staying had to put up with this noisy behaviour, and why weren't this group of guests not told to be quiet?
We complained about our room being left open and were initially told that they thought we were staying an extra night, but then she said that there was a change of requirement for that room. Why didn't they have the courtesy of waiting until we checked out before entering our room in our absence in this way?
I do not think that 76€ for a rather basic and small room is good value, and we were upset by the noise and our treatment by the staff.

  • Stayed May 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Milly074 about City Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fatablu, Directeur général at City Hotel, responded to this review
5 June 2011
Good evening
I delayed to answer you because some of those involved were on vacation.
I was appalled by the comments reported in this letter and I would take the necessary sanctions against those persons.
To return to the statements contained in the letter:
Indeed, the evening of your arrival we received
a group of 40 people who came to spoon, we
urged the responsible to respect the peace of others
customers, we were assured. Indeed, signs are also present
on the front doors of each lane recalling the minimum courtesy.
Sleeping in the dependence, I was not aware of the problem. At the reception,
in rooms, on the magnetic cards, in all media
communication in the hotel is recalled emergency number between 23h and 06h,
it is unfortunate that you do not like me called, I would immediately be reached.
As for the intervention to 11.30 by the maintenance man who was in fact replaced by two double beds
the chamber is in fact leased the twin tonight, unfortunately I did not answer. Why did he not
as usual, waited for the departure of customers ......
As for the lack of courtesy, she will be punished.
I can only show you all my excuses, but it certainly does not compensate for the inconvenience, you pay off your stay.
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Cambridge, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Poor location and comfort”
2 of 5 stars Reviewed 4 May 2011

Myself and my wife stayed in the room. The room cleanliness and decorations were Good. But the worst part was that it had two separate single beds instead of a single double bed. When I booked the hotel it showed me as double bed but found they were twin. When we reported this issue to the Receptionist next day morning he didn’t take the matter seriously at all. Also the shuttle service to this hotel is very poor. We had to walk to the Beauvais airport morning instead of waiting 45 mins for the shuttle service. Avoid this hotel if you use public transportation. Not in a convenient location.

  • Stayed April 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fatablu, Directeur général at City Hotel, responded to this review
5 May 2011
We are very sorry that the booking did not match your preference, however it has been registered directly with "venere" via reservit on twin room. It is unfortunate that you have not indicated to us upon arrival and the receptionist your problem is taken lightly in the morning. As to the frequency of the shuttles to the airport, they are set by the airport and the city but not sufficient, we are the closest hotel to the airport (15mins walk) and for which the shuttles are The most frequent (hourly shuttle when there are only 2 in the morning and 2 at night for other establishments). I deeply regret that you have not enjoyed your stay.
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“Good for stopover”
3 of 5 stars Reviewed 29 May 2008
2
people found this review helpful

Firstly, the hotel is clean and the staff is friendly and helpful. Two most important things when you are on a stopover. We used this hotel only because we had a flight the next day out of Beauvais Airport with Ryanair. It IS close to the airport (BVA), however it is VERY far from Paris or Charles de Gaulle. The hotel is about a 10 minute taxi ride from the train station in Beauvais, and it came out to about 10 Euros one way.

We were given room #104 which had one Queen bed and one Twin bed as well although there were only the 2 of us. The staff not only arranged for a taxi for us for the next day but also allowed us to use their computer at the front desk as we required internet but did not have a laptop. It is free internet but you must bring your own equipment which we didn't have.

The only reason this is a good hotel for a stop over only is that it is quite far out of town. There is a McDonalds and a Buffalo Grill in front of the hotel. The hotel served free breakfast, it consisted of fresh bread, meats, cheeses, yogurts, coffee, juice etc. The only strange thing about the hotel was that there was a channel which had very explicit things on it, which I would recommend watching out for if you're travelling with children. Also there is no elevator, only stairs which can become a problem for some with a lot of heavy luggage.

Overall good clean hotel for transfers and very reasonable price especially if you're converting Euros and Dollars.

  • Liked — Staff Friendliness and price
  • Disliked — Far from main train station of Beauvais
  • Stayed May 2008, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask bibbsbahbupp about City Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allenstein
1 review
1 helpful vote 1 helpful vote
“A reasonably-priced hotel”
4 of 5 stars Reviewed 16 February 2007
1
person found this review helpful

Have just spent three days at the hotel. It served its purpose - we hired a car to Visit Normandy and Reims so its location between the airport and the centre was ideal to start off the trips. Good facitlties, liked the breakfasts, however, I couldn't get logged on the Internet. Courteous and helpful staff, easy check-in and out.

Stayed February 2007
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Ask ticzer about City Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Problems getting back to airport”
2 of 5 stars Reviewed 26 August 2006
3
people found this review helpful

Stayed here because we arrived at Beauvais airport late and planned to go back next day for the shuttle to Paris. Don't do it! None of the taxi companies was prepared to come and fetch us for the short trip back to the airport. Receptionist was helpful and eventually managed to persuade a taxi driver to fetch us. Surely a hotel like this could organise a shuttle bus. Hotel clean and comfortable, breakfast good.

  • Disliked — No transport to nearby airport.
  • Stayed August 2006
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask Lovetotravel15 about City Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about City Hotel

3, rue Antonio de Hojas, 60 000 Beauvais, France
Price range (per night):* INR4,724 - 5,725

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