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Mercure Alencon – reviews, photos

2.0 of 5
187 Avenue du General Leclerc, 61000 Alencon, France
Hotel amenities
Mercure Alencon
Mercure Alencon
Mercure Alencon
Mercure Alencon
Mercure Alencon
Mercure Alencon
Ranked #2 of 6 hotels in Alencon
3.5 of 5 stars 61 Reviews
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61 reviews from our community

What travellers say about this hotel
  • Restaurant next door(7)
  • Family room(3)
  • Very nice(3)
Traveller rating
    10
    24
    20
    6
    1
Only show reviews for Family (11) | Couples (27) | Business (12)
Date Rating
Bognor Regis, United Kingdom
Senior Contributor
44 reviews 44 reviews
Reviews in 42 cities Reviews in 42 cities
26 helpful votes 26 helpful votes
“Poor value, desperately needs updating”
2 of 5 stars Reviewed 26 August 2011

I booked on the Accor website at €120.00 room only, as that was the only rate offered. Mercure have always been a premium brand, with good facilities for a business traveller so............As I approached the hotel I saw €74.00 on the display outside. I mentioned this on check-in to be told that the "superior" type room that I had booked was the only type available. At this point I would like to say that the staff were all very pleasant. The room was in need of a proper clean - the dust was thick on the shelves and surrounding woodwork. There was no plug in the bathroom sink, and the microscopic piece of soap was almost comical. OK so this is only a 2* hotel (beware!) but even so. There was no restaurant, but one within walking distance next door that was packed with hotel guests as it was a captive audience. This was quite a good meal, but at €33.00 for a TDH menu, rather expensive. Breakfast would be OK for an IBIS hotel, but really rather limp. I was one of the first down so it was not as if other has beat me to it. The carpet in the breafast area had seen better days and needed a severe cleaning - not nice at all. The thick plastic tablecloths had a "smeary" look that also added to the overall grimy look.
Overall I felt cheated at having paid €120.00 for what was a €40.00 experience.

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Perfect Break on a Long Journey”
4 of 5 stars Reviewed 16 August 2011

This is a very easily found, small, typically French hotel which made a perfect mid-point stop en route through France. The room we had was large, as was the bathroom, although some of the fixtures and fittings were in need of an overhaul - that said, it was immaculately clean, the staff were very helpful and polite and the breakfast was high quality and plentiful. The only disappointment was that the restaurant next door was closed when we visited, but we found a local "Flunch" nearby which filled the bill very well. An added bonus was the delightful English lady who was running the breakfast service! Highly recommended and - for the price - an ideal stopover.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask donandkumba about Mercure Alencon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
northampton
1 review
“Acess issues”
3 of 5 stars Reviewed 27 July 2011

great location off autoroute network but description as a city centre hotel is inaccurate and means access to restaurants to get a good evening meal is poor involving long walk to and from the hotel.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Worksop
1 review
“Our 1 night stay in Alencon”
4 of 5 stars Reviewed 25 July 2011

We stayed here for one night on our way to La Rochelle, very convenient just off the autoroute, we also used the restaurant next door as recommended by the desk manager, not the best meal we had and the most expensive, The breakfast in the hotel is very good value and plenty of choice.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Posted by an Accorhotels.com traveller
Billericay
1 review
“Average”
3 of 5 stars Reviewed 14 July 2011

Slightly over priced for an average hotel, rooms clean but had no air conditioning. Hotel is in a decent location not too far off the A28 for an overnight stay when continuing journey in the morning. Did not eat at the hotel

  • Stayed July 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mercure Alencon

  • Mercure Hotel Alencon
  • Mercure Hotel Alençon
Address: 187 Avenue du General Leclerc, 61000 Alencon, France
Price range (per night):* INR5,447 - 7,281

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