We stayed for three nights in one of the solid, brick-built chalets in the charming grounds. Our room was warm, comfortable and quiet with plenty of soap, shampoo and hot water, generally very good value for money. Other reviewers have obviously been unlucky; on our last night there was some sort of salesmans' convention on, all the chalets were full and the restaurant busy but we hardly heard a peep out of our "neighbours." The hotel is a ten minute walk out of the town centre in the middle of a high-rise residential development but the locals we met (and their dogs) were quite friendly - the area is certainly no worse than the council estate I grew up in.... The hotel can be found by following the official hotel signs from the town centre though it took us two attempts by car - being French roadsigns they are a little idiosyncratic! The staff were unfailingly helpful and polite, solving our one complaint about the television reception within the hour while we were out - and no-one broke wind except us. There are no guard dogs and no need of them - only a few well-behaved goats the other side of the fence belonging to a neighbouring property. Otherwise, we enjoyed listening to the owls and watching the nocturnal hares in the grounds... Breakfast was superb and the restaurant first class. Reading some of the other reviews I cannot understand why people expect five star service for two star prices!

We don't appreciate being lied to. This highly overrated dump is in a dreadful, rough part of the outskirts of Cambrai. NOWHERE was it even suggested that our room would not be in the chateau but one of the dirty, scruffy, damp, smelly, tiny, little chalets (furnished by an incompetant DIY idiot) at the bottom of the garden. By the time we got there it was far too late to go anywhere else so we decided to put up with it for one night - BIG MISTAKE!

About 1130 our 'neighbours' announced their arrival with the booming of car stereos played so loud they were distorting and vibrating the only window. For the next 3 hours or so we were subjected to these drunken scum shouting, screaming, running about, banging on walls and doors (at one point they went roaring off, only to return with more beer). My wife was terrified that they would try to break in, which would not have taken much as the door-lock was defective and only just hanging on, so I spent most of the night guarding the door.

AVOID AT ALL COSTS!

The hotel was very hard to find, and there were two weddings in full flow when we arrived. We were disappointed to find that the standard room we had booked was actually a scruffy chalet 200m away from the chateau - there's nothing on the hotels.com website to tell you this when you are booking, nor on the booking confirmation. The room was very shabby, and the bathroom in need of renovation - a real shame after the photos of the hotel had raised our expectations! We had a nice meal in the cellar restaurant, and breakfast in the chateau itself.

We were maybe lucky after all not to be staying in the chateau - another guest over breakfast mentioned they'd been kept awake till 5.30am by the wedding guests! The hotel should make it clearer, however, what sort of room you are booking at the time you make the reservation.

My husband and I stayed at the Chateau in June for one night whilst we visited a WW1 memorial nearby.
As the previous reviews mention the drive from the nearby town to the Chateau is very strange and the blocks of flats around the chateau make you feel like you are in the middle of a council estate.
The staff are very pleasant, although I made the mistake of saying my one french word, bonjour, and fooling everyone into thinking I could speak the language. Not a good move, and I felt pretty stupid!
Anyway, our room was not in the chateau (which looked very nice inside) but in the park area behind.
It was strange to stay in a little chalet (one of many) but this matched what we paid I suppose!
The chalet comprised clean bathroom with good shower, and bedroom with mini bar, tv and was also clean. However I'm not quite sure what the very strong smell was, but it was similar to damp.
To stay in the chalet for one night served our purpose, but I would stay in the Chateau itself next time and pay the extra if we were staying longer.