Location is great & hotel OK for this standard in France, but it was VERY cold during our stay & our room had little or no heat for the 3 days we we were there. The heat came on at odd times: as we were going out at 9.30 am, or at 8pm as we were also going out. By the time we got back either evening or later at night, the radiator was cold.

Compalints to the management met with assurances that it would be put right, but it wasn't.

My advice is to use this hotel only during the summer months.

We arrived in Arras late in the afternoon and most of the hotels were full. The Hotel Moderne was available at a reasonable price. The room was a bit small, and since it looked out on to the square next to the train station, it was a bit noisy - but wasn't too bad. The room and bathroom were clean and the breakfast was pretty standard, with good service.

On check in the clerk was very friendly and helpful (spoke English). The location of this hotel was great for our needs. Near train station, the main squares, and there are many restaurants nearby.

If you are driving, take advantage of the underground parking about two blocks away. If you want to park over night, take a ticket upon entry, park, then take it to the attendant. You will be charged a flat rate of 8 Euros for 24hrs rather than the hourly rate. I had to speak french, as the attendant spoke no English.

Overall this place met our needs. It was convenient, clean, friendly, and easy to find being located next to the train station. I'd definitely stay there again.

We are always met with enthusiasm, the rooms are always clean, nice location, regular breakfast.
lots of history at this hotel. this is where the king slept when they were having the celebrations for vimy ridge.
recommend to all
not fancy but nice and clean and great location
cheers

Arriving on a busy weekend - Sat 27 August - we didn't have a great deal of choice as there was a festival going on. The hotel tried to accommodate our family of 4, but the best they could do was put 3 single beds in one room. The rooms were okay -smallish- at least the bathroom was clean. Another problem other than cramped sleeping was noise. There was no soundproofing between rooms. We got to listen to our neighbor's phone conversation at 11pm. Breakfast was okay. For paying about 90 euros plus breakfast, I'd say it was mediocre. It is very hard to find a family room in this town. I wish we would have paid the 125euros for a family room at the Mercure Atria. The Holiday Inn also looked really nice - but sold out.