Do not stay in this hotel! The actual room was ok and clean, but I got locked in my room! The room locks are very old. I was stuck in my room for about an hour (what if there had been a fire?!) until I managed to call another resident who was walking down the corridor to ask for help. When help did arrive, the staff member was extremely rude and insulting. Instead of apologising (and I was clearly in distress after being locked in my room, alone!) and offering to look into repairing the lock he shouted: "You are the first person to have a problem with this lock! It is not my fault if you cannot open the door!" He repeated this a few times.
So, if you would like to be able to leave your room in the evening, DO NOT STAY IN THIS HOTEL!!
- Campanile Saint Avold St
