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Hotel Helios – reviews, photos

3.0 of 5
12 rue du Labech | Mont Saint Martin, 34300 Cap-d'Agde, France
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Hotel Helios
Hotel Helios
Hotel Helios
Hotel Helios
Hotel Helios
Hotel Helios
Ranked #5 of 29 hotels in Cap-d'Agde
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    13
    8
    1
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Date Rating
Galway, Ireland
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“nice hotel but not for 5 people”
3 of 5 stars Reviewed 8 July 2010
4
people found this review helpful

i stayed in hotel helios with my family. it was a nice hotel with friendly staff who let us into the pool whenever we wanted but there were a few downs to our stay. first of all their was only four beds for the five of us, when we told them about this problem we were given a matress which was left on the ground . also that night a centipede was found under the covers of one of the beds. but overall the hotel was in a beautiful location and it was very picturesque

  • Stayed June 2009, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ciaranminogue about Hotel Helios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kent
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Nice Hotel and friendly staff”
4 of 5 stars Reviewed 20 June 2010
4
people found this review helpful

We stayed here for 4 days,rather difficult to find and off the main routes. On arrival there was plenty of secure parking and the manager helped unload the luggage.A good welcome and a drink was offered.This is a nice hotel with neat gardens a good pool with plenty of sunbeds.The staff were most helpful and reccomended nearby restaurants.Too far to walk for an evening meal so a car is needed.Room was comfortable if rather small.A buffet breakfast was more than adequate.All in all this is a nice place to spend a few days.

  • Stayed June 2010, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bigmalcKent about Hotel Helios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Air conditioning was broken and the staff was very rude”
1 of 5 stars Reviewed 28 August 2009
4
people found this review helpful

We spent one night at the Helios on the way from Provence to Spain. While the rooms were clean we had a problem with the air conditioner (on a very hot day in August). We checked in at 7 then went for dinner. When we returned at about 11pm we tried to turn on the ac and realized that it didn't work. The room was on the ground floor so we didn't want to sleep with the door open as it was very exposed. We told the clerk who went to check that it was truly broken and he said that there was nothing he could do but that he would make a note of it. We asked for another room and was told that there was nothing as the hotel was full. We asked for a fan since the room was very stuffy and uncomfortable and he said they had no fans. He asked if we wanted to stay in the room or leave and find another hotel. At 11pm and with a four-year-old we didn't feel that we could start looking for another room so we spent a long and uncomfortable night. The next morning we spoke to a woman who I assume was the manager. When we complained about the ac she was very defensive and rude and told us that we had accepted the condition of the room when we reserved it and that we should have checked to make sure that everything worked properly before deciding to check in (!) After arguing for 15 minutes she told us that she would give us a 10 Euro discount off of the price of the 110 Euro room. Since this was the last room that the hotel had free we suspect that they were aware that the ac wasn't working from the start.
On a side note, the hotel is not in the best location, either. It's a 15 minute walk across highways and parking lots to get to the port.
Luckily we were just passing through, but we were very unhappy.

  • Stayed August 2009, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mbc57 about Hotel Helios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Perfect Little Hotel”
5 of 5 stars Reviewed 19 September 2008
2
people found this review helpful

My daughter and I have just returned from a three night stay at this hotel. The hotel is spotlessly clean and the staff very friendly and helpful. It has a fantastic pool with sun loungers. We visited in mid September and the hotel was very quiet with a mixture of English and French guests. It is very accessible from the Port - about a 10 minute walk but in a peaceful neighbourhood. We were two females travelling alone but we felt very safe and comfortable at the Helios and indeed in Cap D'Adge itself. Would certainly recommend it. Tip - Ryan air flies in to Beziers - about a 10 minute drive from Cap D'Adge - there is a bus service that runs in conjunction with the Ryan Air flights - costs 4 euros in to Cap D'Adge - it was all very easy.

  • Liked — Small, peaceful and friendly
  • Disliked — nothing
  • Stayed September 2008, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PoppyBath about Hotel Helios
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chigwell england
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“great little hotel great location nice and quiet”
5 of 5 stars Reviewed 4 August 2008
3
people found this review helpful

we stayed at the hotel helios for four nights this july / august the owner and all the staff could not do enough for us the pool was great only 5 a minute stroll to the marina, rooms are a bit small but very clean as is the hotel spotless. They do have tvs in the rooms but im afraid that every channel is in french no english news that was our only problem

  • Liked — very clean
  • Stayed July 2008, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask glennbuck about Hotel Helios
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Additional Information about Hotel Helios

12 rue du Labech | Mont Saint Martin, 34300 Cap-d'Agde, France
Price range (per night):* INR5,336 - 14,840

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