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Kyriad Roissy Villepinte-Parc des Expositions – reviews, photos

3.0 of 5
53 Avenue des Nations | ZA Paris Nord II - BP 65085, 95973 Villepinte, France
Hotel amenities
Kyriad Roissy Villepinte-Parc des Expositions
Kyriad Roissy Villepinte-Parc des Expositions
Kyriad Roissy Villepinte-Parc des Expositions
Kyriad Roissy Villepinte-Parc des Expositions
Kyriad Roissy Villepinte-Parc des Expositions
Kyriad Roissy Villepinte-Parc des Expositions
Ranked #3 of 7 hotels in Villepinte
3.0 of 5 stars 209 Reviews
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209 reviews from our community

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Date Rating
Paris, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Inhospitable Staff”
1 of 5 stars Reviewed 6 January 2011

I've never been in a hotel - above all a chain - with gruffer staff than the people at the Kyriad Villepinte. No smiles, no greetings, no "please" or "thank you". The maid entered my room at 8:45 in the morning without knocking. I groaned and she proceeded to scold me for not putting the "do not disturb" sign on the door. As if it was my fault that she enters my room while I am sleeping. The restaurant fish soup made me sick and they wouldn't let me pack a doggy bag. I needed change for a fifty from reception - "not possible!" I am not sure who trained these people but this is NOT international hospitality standards. France can have some bad customer service, and the Kyriad Villepinte exemplified the worst of it.

  • Stayed January 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butzbach, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Average Hotel - Good for Business Travel in Parc des Exposition-Area”
3 of 5 stars Reviewed 20 December 2010

Overall small twin room with the need of renovation and a tiny wardrobe.
The corridor in 3rd floor was very dark all day and smelly.

Restaurant staff was slow and not able to speak english properly.
Dinner was ok, but not really what is expected for "French Cuisine" and seeing the quality of the food a few EUR too expensive (even considering hotel prices).
Breakfast was below average: Day 1 no boiled eggs (ok, didn't go for these commonly), Day 2 no scrambled eggs. Even restaurant opens for breakfast at 6:30am there was no coffee at 6:45.

Good choice for business travellers to Parc des Expositions w/o high expectations and tight scheduling outside the hotel. Still pretty ok to go downtown Paris (via Gare du Nord) using RER station in walking distance

  • Stayed December 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dover, New Hampshire
1 review
“Bait and Switch -reservation switched to PremierClasse-if price is too good it just might be bad.”
1 of 5 stars Reviewed 2 October 2010

Made a reservation on Sidestep for Kyriad and got an email back confirming this hotel and date--made on the 9/27/2010 for 9/27/2010. Got to hotel, told there was a reservation and after much confusion given a room. When we went to the elevator we were told the room was in the hotel next door. That was in a Premier Class hotel which is in their hotel chain. I complained I had not made this hotel choice, showed on my computer the email confirming the reservation. The manager refused to give a reservation in the Kyriad, would not give back my money as the reservation was made 5 hours earlier with that funny form notation you have to give 24 hours to get your money back. He said this mistake had been made before and it was not the hotel's fault. Spoke to Expedia, got no where--had to argue with Expedia who then talked to the manager-no go. Talked again to Expedia and if the hotel would give the mjoney back I could get it. After much time (1 1/2 hour of talking) the hotel did agree to give me back my money. I feel this was an intentionalBait and Switch--a traveller going out on a plane would have little choice but to just take the room available. I imagine the Kyriad is just a delightful hotel--but be wary if the price seems to low. I went to examine the room in the Premier Classe and if I had knowingly booked it-- it was a great price. However it is a worn out, in need of renovation Etap style room. I feel the manager should have immediately given back my mkoney and apoligized for not recognizing the reservation Expedia had made. They have had this problem in the past and I should not have to have taken on both Expedia and the manager. Be wary of a great price on this hotel .

Stayed September 2010, travelled as a couple
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Perthshire, Scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Do yourself a BIG favour and find somewhere else to stay - anywhere but here!”
1 of 5 stars Reviewed 6 September 2010

Most definetly, by far, the worst hotel I've stayed in this year.
Staff not interested - poor welcome to the hotel. I must be in France!
Restaurant - food was really bad, and the service was even worse, and to compound my evening I had to wait one and half hours for a table - proably because it was the only place to eat within miles.

I would have been better eating at McDonalds if there was one close by.

I would never stay at a Kyriad again - I think my message is clear

The icing on the cake was i got ripped off by booking thrrough Expedia at £185.00/night - hey hoy!

  • Stayed September 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask Goodblair about Kyriad Roissy Villepinte-Parc des Expositions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Contributor
35 reviews 35 reviews
Reviews in 30 cities Reviews in 30 cities
11 helpful votes 11 helpful votes
“Comfortable hotel... perfect for business”
4 of 5 stars Reviewed 20 July 2010
1
person found this review helpful

For business meetings at the Parc des Expositions / Business park area, this hotel is ideally suited. Hence, for those business travellers coming in from Charles de Gaulle for the day and staying overnight, it does make sense. The rooms are reasonably large & the breakfast was good.
The only drawback is that the area has nothing in the evening, no cafes, bars or restaurants whatsoever, so all evening meals need to be at the hotel itself which does get a bit monotonous.
It is situated just outside the RER train station, so if you are feeling adventurous, you could ride the train in to Paris Gare du Nord to grab a bite and head back. I recommend that instead.

  • Stayed January 2009, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Kyriad Roissy Villepinte-Parc des Expositions

53 Avenue des Nations | ZA Paris Nord II - BP 65085, 95973 Villepinte, France
Price range (per night):* INR4,180 - 18,781

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