We spent our last day in Paris at this Novotel due to our early flight home. It was our second stay at this hotel in 2 years. We had a triple executive room booked, but were given keys to a standard room. I promptly notified the receptionist and we were upgraded to a triple executive suite and given a free drink at the bar for our party.
We liked the free shuttle to and from the CDG as well as the free Wifi. Unfortunately, the gym was closed for refurbishing, but the kids enjoyed the pool, steam room and PS3. Also had a reasonable dinner at the hotel. My sea scallops were sweet and cooked perfectly, but the vegetables that accompanied this dish were average. The comprehensive buffet breakfast available from 5.30am helped with our early start to the CDG.
Yes, we would return to this hotel in future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 January 2012
Dear Guest,
Thank you for your comments regarding your last family stay.
I am happy to be informed that the front desk team found the good solution and the good answer regarding your check-in.
However your stay was in accordance with your wishes.
You were happy and we enjoy about that.
Waiting to welcome you for your next stay in Roissy Airport.
Best regards.
Philippe Marchand - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC