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Mercure Paris La Defense Parc – reviews, photos

4.0 of 5
17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, France
Hotel amenities
Mercure Paris La Defense Parc
Mercure Paris La Defense Parc
Mercure Paris La Defense Parc
Mercure Paris La Defense Parc
Mercure Paris La Defense Parc
Mercure Paris La Defense Parc
Ranked #4 of 9 hotels in Nanterre
3.5 of 5 stars 109 Reviews
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109 reviews from our community

    Trip type
Traveller rating
    20
    45
    23
    15
    6
Date Rating
Leuven, Belgium
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Friendly service , large rooms and good restaurant”
4 of 5 stars Reviewed 9 December 2011

There are 2 downsides in this hotel : you can feel / hear the metro trains passing since the hotel is located above a station of the RER and the rooms are beginning to show their age (nothing dramatic though).
There are more upsides though, the rooms are large , decent badroom size as well. The restaurant was a pleasant surprise - a very nice meal, for a reasonable price.
The hotel has it's own parking, and the RER (subway) entrance is right next door, which will bring you to the center of Paris. Also the offices and shops of La Defense are at walking distance.
The hotel staff was very friendly and helpful .

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice hotel, great service.”
5 of 5 stars Reviewed 8 October 2011

This hotel was the first on our France honeymoon trip. After a little confusion with the other Mercure Defense hotel, we ended up here where we were graciously greeted at the front desk. We had mentioned ahead of time that this was our honeymoon, and they were wonderful. We were upgraded to a better room and there was a beautiful plate of fruit on the table. We opted for the buffet breakfast the next morning and found it full of delicious fruit, pastries and meats. We ate a lot of such breakfasts while we were in France and this one was definitely one of the best.
It's true that this place is in the financial district, so there's not much around on the weekends, but we did manage to find a great little italian place just down the street.
This hotel is also really really close to the subway station, which makes it super convenient for getting around. We would definitely stay here again.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask marathebug about Mercure Paris La Defense Parc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth WA
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“It's in the business part of Paris...”
3 of 5 stars Reviewed 3 October 2011
1
person found this review helpful

Ok so it's not handy for tourists but we were on a Cosmos tour so had the coach to travel into the tourist spots and there is a train station right next door! The rooms are huge I stayed in 108 and it had a separate door to the bedroom and bathroom it was clean ... The breakfast catered to all tastes. The poor barman didn't really know how to make the drinks we ordered but was happy and muddled through with a smile on his face which is always nice...

  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask LukeNChris about Mercure Paris La Defense Parc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Paris, France
2 reviews
1 helpful vote 1 helpful vote
“Very good base of operations”
4 of 5 stars Reviewed 17 September 2011

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Italy
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“The hotel itself is ok, but VERY BAD service”
2 of 5 stars Reviewed 16 September 2011

The hotel is quite new and the rooms are nice and clean. Location ok for business, but the area is completely dead at night and on the weekends. The main problem with my stay was that I had some issues with the reception personnel (especially the girls on duty when I checked in): we were a party of 4 colleagues arriving by train from Italy and going to a conference. At 11 am none of the 2 rooms was ready yet, even if we had asked for an early check-in... (and this is still acceptable, because they might have been fully booked the night before). However, the receptionists promised we would get our rooms by 12 o’ clock, which is the official check-in time. So we waited till 12, but no room ready yet. We kept asking them when our rooms would be ready, and at 12.40 they finally gave us the key to ONE of the two rooms. Only after insisting for a while, they managed to find another room for us.But after giving us the key, they realized it was the wrong room (I think it was one of the apartments in the other building), so they wanted the key back and let us wait some more minutes… by that time, it was 1 pm! As we had to go to a conference, this delay was of course a big issue for us. What is worse, we got no apologies nor smiles from the receptionists: only a very bad attitude, as if we were bothering them with our requests... They even told us that "Check-in 12 pm" means that the rooms will be ready AFTER 12, not AT 12!"
Moreover, they provided no explanations on how to get to our room (it is a big hotel and has separate buildings) and on the hotel services were offered (wifi, breakfast etc)
In conclusion: we were very disappointed with the service, although the hotel itself is ok for business travellers.

  • Stayed June 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask VaSb about Mercure Paris La Defense Parc
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Additional Information about Mercure Paris La Defense Parc

  • Mercure Hotel Nanterre
  • Accor Hotel Nanterre
Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, France
Price range (per night):* INR5,852 - 12,818

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