We were in the somewhat empty annex and while the room was lovely, it had some awkward things about it. The bedside lamps were imbedded into the headboard and couldn't be moved so one was constantly hitting it with one's arm or head. The wifi had to always be re-booted. And the bathroom was badly designed - in order to use the sink one had to close the door. At these prices, bad design is inexcusable. The staff while plentiful wasn't particularly gracious.

The hotel does not match the restaurant, which is good. It is not the best I've seen, though.
The hotel should three stars. The mattress had not been changed in many many years, or the comforter for that matter. The a/c worked as a heater of course so we had to sleep with windows open. The reception was not trained at all and spoke little english, spanish, or italian. believe me, I tried all three.Sad place, sad town....nothing else to say.

Part of the Relais & Chateau Group and so not cheap. Last year our car broke down and it took 10 days to get the part, so we used the hotel as a base, returning after a few days travelling, then off again. The hotel stored all the items we had in our car, made the same room available to us on our return each time and gave us an attractive rate. My wife fell while in Joigny and the hotel arranged for the ambulance and collected us from the hospitat. Some rooms look over the peaceful river and it was delightful just look out at the river and up to the town with its bridge. Food was excellent. The suites with balconies are just superb-- find the extra! . Reception and dining staff all spoke English and had just the right attitude -- friendly and attentive without being obsequious.

We enjoyed Wonderfull, imaginative food here well worth the 3 Michelin Stars and in my opinion the price. We were shown the Kitchens and introduced to the Chef before Dinner which was a wonderfull "touch" and much appreciated.
The Hotel was not however worth the money ! We had a large Bedroom with a Terrace overlooking the River, but our terrace was also completely overlooked by the rooms above whose occupants could also hear all that we said , it also had an unswept floor and dirty table & chairs! The television suspended on a bracket from high up on the wall smacked of a cheap US Motel . The Hotel Car park is too small and the street outside can get busy. The approach to the front of the Hotel is a little down at heel and the whole place is in need of a makeover considering the room prices.In all there is very little atmosphere in this place so it never feels "special"
We would recommend The restaurant here as it is a special experience, but stay over the River (short 5 minutes walk) at RIve Gauche ..a hotel run by the same family but with a lot more ground and space at one third of the price.