I made reservations for two rooms in April 2005 for a stay in September 2005. In July 2005 I cancelled the reservations due to changes in my travel plans. I sent them a cancellation request twice just to be safe. Imagine my surprise when they billed my credit card for $196.59 on September 15th. I contacted them regarding a reversal of the charges and even sent them copies of my cancellation requests. They refused to refund me and quit corresponding to my requests for a response. This is unacceptable behavior for any hotel or B&B. If you book a stay and try to cancel...beware!

Visited this hotel for a weekend in August, with 4 children. The location is good and the town worth exploring. The hotel, described as "resolutely modern", consists of a single building. The rooms are small and costly for what is on offer. Apart from this imbalance, the hotel is clean and the rooms well airconditioned, although the overall impression is that the hotel is too hot. The pool is of a reasonable size and there is sufficient room to sub-bathe around it. The breakfast was reasonable. I had the impression that the restaurant was short staffed. The food was of a good quality and priced correctly. One had the feeling that one might have found better value, but not, unfortunately, in the town.

We have just spent 6 nights at the Alysson Hotel during July 2004. The weather was very hot, which made the provision of the outdoor pool vital. The pool was kept very clean and checked regulary.
The rooms were very comfortable, although quite close to the road, noise was not a problem. Rooms are air-conditioned with seperate toilet and bathroom.
Food was very good and an average price for the area. Most of the staff speak English and the Husband and Wife that run the hotel are very charming and prepared to spend time talking to you about the area.
We would certainly stay here again if in Oloron-ste-Marie it is only 20 minutes from the Mountains and spectacular views.